If you are a victim of Zelle fraud, I finally have some good news for you. Two U.S. senators, including Elizabeth Warren (D-Mass.), are now demanding answers from the instant payment tool. A bright light is finally shining on the terrible crimes that Zelle and its banking partners have enabled. [Keep reading]
If you are planning to take your first post-Covid flight soon, be prepared for some dramatic sticker shock. Really dramatic — like first-class-prices-for-coach-class -tickets dramatic. A friend recently posted about her depressing search for a fairly routine cross-country flight that used to cost around $400 — she was quoted around [Keep reading]
Some stories just make me more angry than others. You all know that the Internet is crawling with criminals out there looking for vulnerable people — widows, the elderly, children. There are, incredibly, people who go even lower than that. Criminals are actively searching for very sick people, cancer patients [Keep reading]
INTRODUCTION The dot-com bubble. It’s hard to put into words how crazy, outlandish, extravagant, and optimistic the dot com bubble was. When I landed in the middle of it as a Microsoft intern in the mid-90s, the first company party I went to — Microsoft rented out a mountain. [Keep reading]
Even Big Tech companies understand they wield too much power. Facebook’s attempt to create an Oversight Board is a nod to this reality. In practice, it also demonstrates why this problem is so challenging. And how an effort to bring sense to the 2020 presidential election ended up as a [Keep reading]
This isn’t the first time the American Way has been threatened by an industry with too much power and influence. What has been done in the past to rebalance the scales? We talk with a field of experts to learn what can be borrowed from the epic struggles of the [Keep reading]
Big Tech makes big decisions over our lives: What products we see, how we feel about world events, what to censor — to some degree, even what medical decisions we make. Yet who controls Big Tech? The firms are so powerful and rich they really act as judge and jury [Keep reading]
“Amazon Prime is *incredibly* popular with Americans. How popular? There are more than 150 million members in the U.S, with many (most?) there to enjoy “free”* two-day shipping. That’s roughly equal to the number of Americans who VOTED in 2020. And Amazon is betting all 150 million will do almost [Keep reading]
“There’s a pretty good possibility if you go down to Florida, that you’re not coming back alive.” Every day, millions of people go online looking for roommates, or concert tickets, or a date, or a cheap vacation. Most are keenly aware that there’s a chance they’ll encounter criminals and scams [Keep reading]
Marty Abrams, Information Accountability Foundation Jolynn Dellinger, Duke Law School David Hoffman Cybersecurity Professor, Duke University Chris Hoofnagle, Berkeley Center for Law & Technology Jane Horvath Chief Privacy Officer, Apple Francella Ochillo Next Century Cities Alexys Ogorek Law Student Duke University Barak Richman Duke Law School Ken Rogerson Duke [Keep reading]
Bob Sullivan