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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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Gotchas / Consumer

Bob Sullivan's podcast projects

Thanksgiving was stolen from this mom; a taxpayer hacking scandal was revealed

October 31, 2025 Bob Sullivan 0

UPDATE 10/31/2025 — With SNAP benefits about to be suspended due to the government shutdown, I checked the “theft scoreboard” to see if there’d been any improvement in this situation.  In fact, it’s grown worse.  More than $100 million was stolen in the most recent quarter, and the total is [Keep reading]

Bob Sullivan's podcast projects

From homeless to helping North Korea’s weapons program; the vexing problem of laptop farms

October 13, 2025 Bob Sullivan 0

It’s a dark, cluttered room full of bookshelves, each shelf jam-packed with laptop computers. There are dozens of them humming away, lights flickering. And each one has a Post-It note attached with a single name on it. And there’s a pink purse just hanging off the side of one of [Keep reading]

Gotchas / Consumer

Big Tech ‘banks’ like Venmo now subject to fed oversight; for now, anyway

November 21, 2024 Bob Sullivan 0

If it acts like a bank, works like a bank, makes money like a bank — and when things go wrong, it can wreck lives like a bank — it should have to follow the same rules as a bank.  That’s the logic behind a new rule established Thursday by [Keep reading]

Gotchas / Consumer

Finally, the end of subscription traps is in sight. Unless new FTC rule is put on hold

October 24, 2024 Bob Sullivan 0

It’s an irony too obvious to avoid writing: a group of big tech firms has sued to put the new “Click-to-Cancel Rule” on hold. Enough. We should hang up on them. Maybe I’m just unlucky, but I often pull my smartphone out of my pocket and I’m aghast to see [Keep reading]

Gotchas / Consumer

Inflation? We’re living in the golden age of Gotcha Capitalism

August 22, 2024 Bob Sullivan 0

Inflation. That might be the most important word in the future of America right now, so it’s worth taking a few moments to understand it a little better. I think I can help by talking today about how prices are set.  Well….in reality, technology has changed business so radically that [Keep reading]

Cybercrime / Privacy

Social media hack attack relies on the kindness of friends; I was (almost) a victim

August 13, 2024 Bob Sullivan 0

You might think your humble social media account would be of no use to multinational crime gangs, but you’d be wrong. Computer criminals have dozens of ways to turn hijacked Facebook, Instagram, TikTok or Twitter accounts into cash…or worse. You’d be stunned how quickly friend-of-friend attacks escalate into massive crime [Keep reading]

Gotchas / Consumer

Enough with the spam texts already; and a scam roundup

July 9, 2024 Bob Sullivan 0

The above messages are all fake; they all landed on my smartphone in the past couple of days. You’ve probably seen them, or texts just like them.  If they feel relentless, that’s because they are.  According to Robokiller.com, Americans received 19 billion fake texts in June.  Just in June! That’s [Keep reading]

Gotchas / Consumer

Finally, alarm bells about kids and tech. But it’s not just kids and tech

June 20, 2024 Bob Sullivan 0

You roll over in the morning, and you impulsively reach for it.  You walk away from your desk and dig into your pocket for it. You have a free second or two waiting for a bus….or waiting for a red light…and you grab it.  When you can’t get at it, [Keep reading]

Bob Sullivan's podcast projects

As job scams soar, a new set of victims emerges — small businesses

April 26, 2024 Bob Sullivan 0

Imagine getting a flurry of emails and calls from angry people claiming you’ve stolen their money — by promising them a job that doesn’t exist.  And you have no idea who they are, or why they are calling. Work-from-home scams aren’t new, but I’ve seen enough data points lately that [Keep reading]

Gotchas / Consumer

Angry about inflation? It’s time you got to know rockets and feathers

April 10, 2024 Bob Sullivan 0

It’s rockets and feathers. All over the economy. As economists and politicians keep wringing their hands about inflation, I sure wish they would read up on asymmetric price adjustment — a phenomenon dubbed “rockets and feathers” in this 2009 paper. Prices rise faster than they fall. Inflation always “sticks” longer [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

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