What’s a “nudge unit” and how might it help your company, your employes or yourself be better at whatever you do? The folks at PeopleScience.com asked me to look into that recently. It’s pretty fascinating. I’ve been writing about cognitive biases and other human behavior research for some time now [Keep reading]
Remember the news that victims of the Equifax hack might get $125 from a class action settlement, only to hear later the real amount would probably be a few pennies? And getting those pennies required a bunch more paperwork steps? And the lawyers who negotiated the settlement were going to [Keep reading]
Is tech hacking your happiness? And can you reverse that — can tech help make you happier? These are the questions Alia and I explore with Gretchen Rubin, author of The Happiness Project and numerous other best sellers. People pay good money to hear Gretchen dispense her special kind of [Keep reading]
Turns out, Capital One is in fact anything but a-typical. Unless you are dead, you’ve seen the ads on TV for Capital One. A coffee shop in a bank? Capital One is anything but typical, we are told. And then the actor (Jeremy Brandt) tells us, over and over, “One [Keep reading]
Bank of America recently destroyed my debit card, then tried to charge me $5 for a replacement. Really! Worse still, it took about 30 minutes on the phone for me to get that $5 replacement fee waived, something no rational person would do — heck, that’s less than minimum wage [Keep reading]
This should come as a surprise to no one: Equifax is making hacked consumers wrestle with additional red tape. The firm is asking for more paperwork from consumers who were victimized by the credit bureau’s giant data breach in 2017. The additional red tape seems designed to shrink the ranks [Keep reading]
Today is a very exciting day for us: Our book is out — The Barstool MBA: Why Running a Bar Beats Running to Business School. Book birthdays are very special. I’m lucky to say this is the fifth time for me, but this book is realllly different from anything else [Keep reading]
I’ve written a lot about Zelle fraud in recent months, as banks keep erroneously rejecting victims’ requests for “refunds” after their money is stolen. NBC recently reported on the story and asked me to help. Their piece does a good job of illustrating the scope of the crime – based [Keep reading]
The side hustle? It’s a trap! And if we’re not careful, we’re going to end up with a new economic category: The Four-Income Household. In fact, we might already be there. A new Bankrate survey found that 45% of American workers say they have a side hustle. At the moment, [Keep reading]
You know that family of origin / childhood issues have a big impact on your adult relationships, on your work habits, and of course your love life. But have you ever thought about the way your childhood impacts the way you handle money? You should. CNBC / Acorns recently asked [Keep reading]
Bob Sullivan