Gotchas / Consumer

Wells Fargo blocks customer account when she refuses to reveal details about retirement savings; bank says it’s just following the rules

Kristin Kalning called Wells Fargo bank with a simple issue last week — she wanted to change the mailing address on a small, decades-old IRA account.  Instead, she was peppered with what she felt were overly aggressive questions about her personal financial situation, and told she couldn’t do anything with [Keep reading]