Facebook’s multi-front war on misinformation apparently has a new flank. While the firm wrestles with fake news and constant claims of censorship around the coronavirus, criminals are apparently trying to take advantage of the confusion. Some Facebook Page users are being attacked by an official-looking “Policy Team Page” alert which [Keep reading]
Some Bank of America customers say they logged in Wednesday and found their accounts showed $0 balances — leading some consumers to express fear and rage at the banking giant. The bank confirmed the issue to me and said it was resolved late Wednesday night. One consumer told me his [Keep reading]
An app that tells you if you were exposed to someone with Covid? Sounds great. But, as usual, tech-as-silver-bullet ideas come full of booby-traps. There’s been a lot of scattershot discussion around smartphone contact tracing during the past several months, with privacy advocates saying the harms far outweigh the benefits, [Keep reading]
FICO admitted this week that its credit scores don’t do such a good job of predicting which consumers might not pay their bills someday soon. The credit-scoring firm rolled out a new product called the FICO Resilience Index, which theoretically will tell banks which consumers will be able to weather [Keep reading]
The United States and many venerated European democracies are well on their way to becoming “a fact-free version of Democracy Lite,” warns today’s podcast guest, Nina Jankowicz. She’s the ‘disinformation fellow’ at the Wilson Center in Washington D.C., and she has a new book out called How to Lose the [Keep reading]
The developer of a popular yoga iPhone app says Apple is forcing him to “steal” from users by requiring implementation of gotcha-style automated payments at the end of their free trial. The developer currently lets fans of the Down Dog app opt-in to monthly payments at the end of the [Keep reading]
We’re all used to earning interest at a bank when we save money. But could a financial institution soon charge you ‘interest’ to park your money there? Yes, says Ken Tumin, the man behind DepositAccounts.com. Interest rates are now so low that saving money could soon cost consumers. In today’s [Keep reading]
Fake News is stoking violence and helping destroy our democracy. Fake pills make people sick and can even kill them. Fake foods, like fake olive oil, or mislabeled fish, rip consumers off and steal profits from honest companies. The world is becoming overrun by fake everything, says Avivah Litan, renowned [Keep reading]
Old advertising pitches nearly always boiled down to a cliche — “Half of advertising works, half doesn’t, and we don’t know which half is which. So, you’d better advertise.” Then the Internet came along and changed that equation, promising precise data on which ads do work, through highly targeted ads, [Keep reading]
Americans are shopping online at record levels — thanks to Covid-19…and with all that flurry of activity, criminals have flocked to e-commerce, too. Julie Ferguson, CEO of the Merchant Risk Council, talked to me recently about why online credit card fraud and other kinds of fraud seem to be spreading [Keep reading]
Bob Sullivan