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Home2013September

Month: September 2013

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Privacy

Has the movie ‘Sneakers’ come to life? America has already debated, and rejected, NSA back doors

September 5, 2013 Bob Sullivan 0

In the movie Sneakers, which I consider the best hacker film every made, Robert Redford leads a band of criminal geeks who are chasing a madman named Cosmo. Unlike traditional villians, Cosmo isn’t trying to steal a nuclear bomb or extort the world by threatening to release a deadly virus. [Keep reading]

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Privacy

Security webcam company settles charges that hackers shared baby videos across the web

September 4, 2013 Bob Sullivan 0

Home webcams designed to keep your family safe may in fact put them at risk, suggests a settlement filed by the Federal Trade Commission on Wednesday against a video camera servurity company. In some cases, cameras designed to check in on children were instead used by computer hackers across the [Keep reading]

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Gotchas / Consumer

Would you pay (Twitter) for better customer service?

September 3, 2013 Bob Sullivan 0

The latest evidence that social media shaming isn’t what it used to be arrived this weekend, when a disgruntled British Airways flyer felt compelled to pay for a “promoted Tweet” to complain about his lost bags. Even with the extra Twitter prominence, lost bag victim Hasan Syed still didn’t get satisfaction [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan