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Year: 2015

Cybercrime / Privacy

Annoying quiz might stand between you and your tax return, thanks to ID thieves

February 11, 2015 Bob Sullivan 0

Just how bad is the tax ID theft problem?  About half of all filers seeking refunds in the state of Ohio now must answer a series of challenge questions just to prove they are who they say they are.  Ohio has already intercepted nearly 60,000 returns seeking an astonishing $250 [Keep reading]

Gotchas / Consumer

Valentine’s flower ads full of gotchas; price can be 50% higher than advertised

February 10, 2015 Bob Sullivan 1

It’s that time of year again, when radio airwaves are full of ads telling men they can charm their significant others with Valentine’s Day flowers for just $30 on websites like ProFlowers.com.  I’m an investigative journalist, and I have 20 years’ experience hunting and pecking my way through the web, [Keep reading]

Cybercrime / Privacy

Smooching on your couch? SmartTV knows, and can tell anyone … but don’t blame Samsung!

February 9, 2015 Bob Sullivan 0

As a leader of the oft-paranoid-sounding-privacy-sensitive crowd, let me be the first to congratulate Samsung for its honesty.  Plenty of my friends in paranoia have pointed out the language included in Samsung’s new SmartTV privacy policy. Because the gizmo uses voice recognition to let owners change the channel and do [Keep reading]

Cybercrime / Privacy

Tax ID theft crisis: TurboTax ‘pauses’ state returns over fraud concerns

February 6, 2015 Bob Sullivan 0

Tax ID theft is reaching epidemic proportions. Well, it did last year when the IRS issued seemingly endless warnings about it. That wasn’t enough to get state taxation agencies to fix their systems, apparently, as TurboTax announced it has taken the extraordinary step of “pausing” state tax return filings for [Keep reading]

Cybercrime / Privacy

VIDEO: The Anthem hack, China, encryption, and what you can(‘t) do to protect yourself

February 6, 2015 Bob Sullivan 0

Day 2 of the Anthem hack, and we don’t know much more than we knew yesterday.  There are intriguing grain-of-salt reports that Chinese hackers stole the data as part of a never-ending quest to build intelligence on U.S. government agents.  There are plenty of reports — which must be true, [Keep reading]

Gotchas / Consumer

How do you teach kids about money when ‘money’ is disappearing? Other lessons from The Opposite of Spoiled

February 5, 2015 Bob Sullivan 0

This is part II of my interview with Ron Lieber, who’s new book The Opposite of Spoiled teaches parents how to teach their kids about money, and the other important life lessons that brings. You can read Part I here, where I ask about scam-proofing your children. Today, I ask [Keep reading]

Cybercrime / Privacy

Lessons from Anthem hack: Welcome to the post-Sony world; it’s going to get ugly

February 5, 2015 Bob Sullivan 0

Another day, another massive computer hack that sets millions of people in a tizzy about something they can’t control.  The Anthem health data leak isn’t the Big One — that’s still coming, believe me — but it’s pretty big.  Perhaps 80 million people now have to worry that a criminal [Keep reading]

The Restless Project

What happens when you fall asleep and your 3-year-old takes 1,300 iPhone pictures? This!

February 4, 2015 Bob Sullivan 0

Kimberly has been the subject of two Restless Project series stories already, but I promise the third one is charming.  I wrote about her last year, when her family was in dire straights after she lost her job.  They were going to be $700 in the red each month, mostly [Keep reading]

Gotchas / Consumer

Try doing your own taxes — the ‘pros’ make plenty of mistakes, anyway

February 4, 2015 Bob Sullivan 3

The majority of Americans pay someone else to do their taxes — about 3 out of 5 taxpayers. This is tragedy to me on many levels. For starters, it’s insane that our tax code is so complicated that people feel they can’t do it on their own. Those that do [Keep reading]

Gotchas / Consumer

Scam-proof your kids while teaching compassion, the ‘fun ratio,’ and other tips from ‘The Opposite of Spoiled’

February 3, 2015 Bob Sullivan 0

Ron Lieber has spent the past seven years penning some of the smartest consumer stories you can read at The New York Times in his Your Money column.   The last time you saw him, perhaps he was (politely) arguing with Suze Orman’s about her personal-branded prepaid debit card (he [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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