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Month: May 2016

Gotchas / Consumer

A debt collector called: What now? A before, during and after explainer

May 17, 2016 Bob Sullivan 0

You just listened to the voice mail, and your heart is in your throat. A debt collector called. What now? Your next step could be the difference between a manageable bump in the road and a years-long nightmare. So here, we’re going to walk you through these critical first few [Keep reading]

Cybercrime / Privacy

What’s the harm when a firm spreads misinformation about you? Supreme Court punts, #zipcodeharms trends

May 16, 2016 Bob Sullivan 1

What’s the harm if someone gets your zip code wrong in a database?  Well, that question ended up at the center of a Supreme Court ruling today — and a popular Twitter hashtag,  #zipcodeharms.  I’ll get to that in a minute. But first, is it a good or a bad thing when [Keep reading]

The Restless Project

Moonlighting: The key to financial security in the digital age

May 16, 2016 Bob Sullivan 0

I call it “21st Century Moonlighting.” Others call it the “sharing economy,” the “gig economy,” etc. Whatever the name, I think one key to thriving (surviving?) in the digital economy is finding ways to supplement your full-time income. Etsy. Uber. Airbnb. Whatever. We all know incomes are stagnant, so the [Keep reading]

Gotchas / Consumer

‘Internet cost recovery fee’ soars 100 percent; and doesn’t the monthly fee cover the cost of Internet, anyway?

May 13, 2016 Bob Sullivan 2

Frequent readers know that I often complain about the “death of the price tag.” Companies say something will cost X, but it really costs X+Y. Or sometimes, X+Y+Z+1A+2B……etc. Sometimes that means writing about tiny amounts of money that can create large amounts of bad feelings. Like surprise $1 surcharges. A [Keep reading]

Gotchas / Consumer

Save $50K by age 30: Why this crucial retirement milestone matters, and how to get there

May 11, 2016 Bob Sullivan 1

It’s that time of year when I play the role of stick in the mud and tell college graduates and other young people that the 20s are by far the best time to save for old age. While groups like Key can give you help financially once you retire, it [Keep reading]

Cybercrime / Privacy

The day my bank, yet again, blocked me from my money for ‘security’ — and why two-factor tools aren’t ready for prime time

May 10, 2016 Bob Sullivan 2

How can a bank – or any organization — become less secure in its attempts to become more secure?  Let me tell you how. Security must do two things: Protect and enable.  If your security doesn’t enable people to do what they have to do, they will inevitably circumvent it, [Keep reading]

Gotchas / Consumer

Is that college too expensive? There’s a simple formula for that (HINT: It’s about income, not cost)

May 9, 2016 Bob Sullivan 0

Much has been made of the student loan problem. While you’d be hard pressed to find disagreement that it’s an issue, there is plenty of disagreement about how bad things really are. On the one hand, it’s easy to find stories chronicling massive default rates (12%), oppressive $800-a-month loan payments [Keep reading]

Gotchas / Consumer

Don’t screw up the first payment, and 5 other ways to avoid student loan disasters

May 6, 2016 Bob Sullivan 0

May is the month of Pomp and Circumstance. Of graduation parties, caps thrown in the air and dreams thrown even higher. It’s also the month where many seeds of financial destruction are sown. Student loan borrowers who are graduating have six months to figure out how to start paying back [Keep reading]

Personal

When your phone gets run over by a bus, here’s how to get data out of it (a sad but true story)

May 5, 2016 Bob Sullivan 1

Ever wonder what your smartphone would look like if it got run over by a bus? Well, you don’t have to wonder any more. I found out for you. It looks like this. I’m going to tell you exactly how it came to pass that I metaphorically, and almost literally, [Keep reading]

No Picture
Election2016

Don’t be fooled again: It’s time to ignore national polls and focus on Florida, Ohio, etc.

May 4, 2016 Bob Sullivan 0

Click the map to create your own at 270toWin.com Here is your every-four-year reminder that most of what you hear from the chattering class about the Presidential election is misdirection. The next president will be chosen by a handful of voters in a handful of states: Florida, Ohio, Virginia, and perhaps [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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