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Year: 2017

Features

When good is better than perfect: What the ‘made-just-for-you’ shirt business can teach us about data and AI

November 10, 2017 Bob Sullivan 0

Analytics are everywhere. And they’re great, unless you’re the one on the wrong side of the spreadsheet sort. Data doesn’t solve all problems, however – data, like photographs, can lie. It can certainly lead you astray. We all know that perfect is often the enemy of good. But sometimes, “good [Keep reading]

Gotchas / Consumer

The surprising list of places where millennials make up half of new home buyers

November 9, 2017 Bob Sullivan 0

It’s no secret that young people are getting married and starting families later in life than their parents did. It is, however, a bit of a secret where they are choosing to settle down. Big cities and their big employers have always attracted young workers, and that’s still true. But [Keep reading]

Gotchas / Consumer

UPDATE: Freedom Debt Relief, nation’s largest debt settlement firm, responds to CFPB lawsuit alleging it deceived consumers

November 8, 2017 Bob Sullivan 0

(NOTE: This story was updated 11/9/2017 at 2 p.m. with a statement from Freedom Debt Relief) The nation’s largest debt settlement firm was sued by federal regulators today, who accuse the company of misleading consumers and taking their money for doing little or no work. Freedom Debt Relief, based in [Keep reading]

Cybercrime / Privacy

Garbage in, garbage out: Why gun background checks are shamefully flawed

November 7, 2017 Bob Sullivan 0

Garbage in, garbage out. America’s only real tool for keeping guns out of the hands of convicted felons and domestic abusers is hopelessly flawed, as I’ve written before. It’s time we woke up to this. It’s easier — much easier — to lie and get a gun in America than [Keep reading]

Gotchas / Consumer

Where will GOP tax plan hurt the most home owners? I’ve got data on that, too (Hint: Sorry, Jersey)

November 6, 2017 Bob Sullivan 1

More than half the homeowners in five New York-area counties, and half of owners in one county in Virginia and New Mexico, would face a tax increase under the Republican tax plan unveiled this week because it would limit local property tax deductions on federal taxes. Roughly one-quarter of homeowners in [Keep reading]

Gotchas / Consumer

Where would GOP tax plan hurt the most home buyers? I’ve got the data…

November 3, 2017 Bob Sullivan 6

Tinkering with tax law is a matter of picking winners and losers, usually done with as blunt instrument rather than a scalpel.  A nip here, a tuck there, an amputation over there.  Pull these levers, push those, and call it “reform.” It’s not. It’s just doing favors for some people [Keep reading]

Cybercrime / Privacy

Someone I love is the victim of an elder scam right now: What should I do? A shareable to-do list

November 1, 2017 Bob Sullivan 0

NOTE: I’m doing an ongoing series of stories on elder scams, a “tsunami” of crimes hitting the most vulnerable Americans, according to the FBI’s Debbie Deem.  Recently, I wrote about the tragic story of a California teacher found murdered in Jamaica. I also wrote about Deem for CNBC.com recently (Click [Keep reading]

Cybercrime / Privacy

In Congress, Facebook, Twitter take more blame for Russian election meddling, but there’s more coming

October 31, 2017 Bob Sullivan 0

We’ve come a long way since Mark Zuckerberg famously said that it was “crazy” to think fake news on Facebook influenced the 2016 election.  How far? Not long ago, Facebook said it had identified only a few thousands suspicious accounts on its service that might have been linked to Russia.  [Keep reading]

Gotchas / Consumer

OBIT: Consumerist.com publishes last post; a huge voice for consumers is silenced

October 31, 2017 Bob Sullivan 5

Consumerist.com (2005-2017) — an obituary. From the start, Consumerist.com was different. Very different. From my perch writing a consumer column called The Red Tape Chronicles for MSNBC.com, I watched in shock (and a little jealousy)  as the site boldly went where other journalists feared to go.  A few consumers would [Keep reading]

Cybercrime / Privacy

With Papadopoulos guilty plea, Mueller signals he’s not buying Trump camp alibis

October 30, 2017 Bob Sullivan 0

The most important thing about today’s Russia probe news is this: Former Trump campaign foreign policy adviser  George Papadopoulos tested out every defense you’ve been hearing from those involved in the campaign: It’s a nothing….it happened before he was part of the campaign…it was just chatter.  And none of those defenses [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

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