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Year: 2018

Gotchas / Consumer

‘I know your password’ sextortion scam my top story of 2018 (Donald who?)

December 31, 2018 Bob Sullivan 0

There’s been a lot of news this year. And it hasn’t all been about politics. It’s very hard as a reporter to break through all the noise coming out of Washington D.C. Still, I managed to do that a couple of times, as my list of 10 most popular stories [Keep reading]

Personal

My 2019 calendar: Ireland, biking across Missouri, and a crazy year

December 27, 2018 Bob Sullivan 0

Every year I make a calendar for my family and friends — been doing it 20 years. It’s my way of saying, “Here’s what I’ve been up to for the past 12 months when I probably should have been spending more time with you.” The 12 months, and the cover, are [Keep reading]

Gotchas / Consumer

After scary Christmas Eve market plunge, what should you do?

December 24, 2018 Bob Sullivan 1

Worst Christmas Eve EVER. Worst December since the Depression. Worst year since the Great Recession. Bear market. Do I have your attention now? The stock market is angry, and you are a victim now. If you’ve been brave enough to look at your portfolio in the past few days, you [Keep reading]

Gotchas / Consumer

Where’s the raises? Despite tax cuts, robust economy, majority say their pay is stuck in neutral

December 13, 2018 Bob Sullivan 1

Let’s face it: If you are doing well, you think the economy is doing well. But if you are unemployed, or underemployed, or you aren’t getting a raise this year, you probably think the economy stinks. So I’ll ask: Are you getting a (good) raise for 2019? If so, consider [Keep reading]

Cybercrime / Privacy

Someone (China?) is building an enormous dossier database from all these massive hacks

December 12, 2018 Bob Sullivan 1

Perhaps you missed the tantalizing detail I reported earlier this week that Congressional investigators believe the initial Equifax hackers entered that company’s systems with computers using IP addresses in China.  Or The New York Times reporting that U.S. authorities now blame China for the hack on Starwood / Marriott.  You probably [Keep reading]

Cybercrime / Privacy

Report: Equifax attacks came from China; cybersecurity had rated a ‘0 out of 10’ before 2017 hack

December 10, 2018 Bob Sullivan 2

Initial attacks that led to the massive theft of data Equifax data came from computers in China, a Congressional investigation has found. A 96-page report issued Monday by the House Oversight Committee also lists a litany of dramatic errors inside the firm that led to the hack — many previously [Keep reading]

Gotchas / Consumer

CFPB research, unseen until now, found students pay high bank fees — when their schools are paid by banks

December 7, 2018 Bob Sullivan 5

Colleges and banks flaunted new rules meant to protect students from paying excessive bank account fees for prepaid cards loaded with financial aid, and schools that accepted payments from banks were the biggest culprit, according to government research made public today after I filed a Freedom of Information Act.  The [Keep reading]

Cybercrime / Privacy

Starwood breach — what should you do? That depends on who, and why

November 30, 2018 Bob Sullivan 1

It’s easy to focus on the big number associated with today’s Starwood breach — 500 million accounts compromised.  But I’m focused on a much smaller number: 4. As in, hackers had access to Starwood networks for four years. In the world of “advanced persistent threats,” this sounds like some kind [Keep reading]

Cybercrime / Privacy

Dunkin’ Donuts app hit by account takeover attack, some bank fraud complaints emerge

November 29, 2018 Bob Sullivan 1

Coffee giant Dunkin Donuts announced a security incident involving its mobile app yesterday, but I am afraid the firm isn’t telling quite the whole story. I’m hard at work trying to figure that out right now.  The incident reminds me of what happened to Starbucks consumers, when criminals armed with [Keep reading]

Cybercrime / Privacy

Google maps told me I had Bruce on Broadway tickets. I don’t. It’s spooky and too clever by half

November 29, 2018 Bob Sullivan 0

Google and Facebook often do spooky things, without our informed consent.  Recently, Google seemed to possibly ruin a holiday surprise for me…but ended up breaking my heart instead. Here’s a story about a clever tech going too far, doing things I never asked it to do, and ultimately, making a [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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