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Month: November 2024

Cybercrime / Privacy

Flying this holiday? Sitting down will cost you extra. We are losing the war against Gotcha Capitalism

November 26, 2024 Bob Sullivan 0

Airline tickets* for sale!  (*Seats cost extra). Major U.S. airlines brought in an extra $12 billion during 2018-2023 by charging seat fees, a Gotcha Capitalism practice that deserves its own wing in the Hidden Fee Hall of Fame.  I’m sorry for those of you traveling this busy week, but it’s [Keep reading]

Cybercrime / Privacy

Facebook acknowledges it’s in a global fight to stop scams, and might not be winning

November 21, 2024 Bob Sullivan 0

Facebook publicly acknowledged on Thursday that it’s engaged in a massive struggle with online crime gangs who abuse the service and steal from consumers worldwide. In a blog post, the firm said it had removed two million accounts just this year that had been linked to crime gangs, and was [Keep reading]

Gotchas / Consumer

Big Tech ‘banks’ like Venmo now subject to fed oversight; for now, anyway

November 21, 2024 Bob Sullivan 0

If it acts like a bank, works like a bank, makes money like a bank — and when things go wrong, it can wreck lives like a bank — it should have to follow the same rules as a bank.  That’s the logic behind a new rule established Thursday by [Keep reading]

Cybercrime / Privacy

Suicide after a scam: One family’s story

November 4, 2024 Bob Sullivan 0

It’s my birthday today, and while that might sound like a desperate plea for attention…it is. This week, we interviewed an adult daughter and son whose father took his own life after becoming embroiled in a crypto/romance scam. “When he had to accept that this is a world where this [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan