I’ve been a journalist for 20 years. I’m focused on making the world a little more fair by exposing 21st Century headaches like Internet scams, privacy violations, and hidden fees at my NBC News column, the Red Tape Chronicles. If it makes you angry, I’ve probably done a story about it. I’ve written two New York Times best-selling books, Gotcha Capitalism and Stop Getting Ripped Off. My first book was Your Evil Twin: Behind the Identity Theft Epidemic. In May, I published a new book called The Plateau Effect, which is unlike anything I’ve ever written. It explores why everyone gets stuck — people, companies, relationships, rock bands — and what to do about it.
You can follow my work on Facebook or on Twitter.
The Plateau Effect: Getting from Stuck to Success
A revolutionary new book about the most powerful force of nature you’ve never heard of.
Now available at a bookstore near you!