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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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Gotchas / Consumer

Accessing your money gets more expensive; ATM fees climb again, ‘free’ checking has more strings attached

October 5, 2015 Bob Sullivan 0

It’s getting more expensive to park and access your own money, but you probably knew that.  Bankrate.com’s annual survey of checking account fees came out Monday, revealing that the average cost for withdrawing money from a not-your-bank ATM has risen to $4.52, a record. Some checking account fees are up, too, [Keep reading]

Gotchas / Consumer

Gogo charged me $250 after I canceled service; if you fly and Wi-Fi, check your credit card bills

October 5, 2015 Bob Sullivan 7

I know in-flight Wi-Fi prices have increased recently, but $300 for one cross-country round trip? That’s essentially what Gogo Inc. charged me recently.  And I don’t want that happening to you. If you’ve ever used Wi-Fi on an airplane, check your credit card bills. Now.  The firm that dominates the U.S. [Keep reading]

Uncategorized

15 million T-Mobile applicants exposed; Experian confesses ‘unauthorized acquisition of information’

October 1, 2015 Bob Sullivan 0

In the annals of what I like to call “Dear John Data Loss Letters,” this one takes the cake. “Experian North America  today announced that one of its business units, notably not  its consumer credit bureau, experienced an unauthorized acquisition of information from a server that contained data on behalf [Keep reading]

Gotchas / Consumer

StubHub the latest victim of Gotcha Capitalism; again, honest pricing punished by America’s free-for-all market

October 1, 2015 Bob Sullivan 4

I hate when Gotcha Capitalism wins, and you do too. But it happens all the time, because markets fail, and when they do bad operators win, and companies trying to be honest are penalized. That’s not a free market, that’s a free-for-all market. It’s terrible for everyone — consumers, businesses, [Keep reading]

Cybercrime / Privacy

What’s really happening to your credit card today (it’s chip card deadline day!)

October 1, 2015 Bob Sullivan 0

Credit cards with magnetic stripes are being eliminated in favor of cards with fraud-fighting computer chips. Here are all the details you need to know as a cardholder. Why is Oct. 1 important? Banks and merchants have been inching toward the magnetic-to-chip transition for a long time. New rules take [Keep reading]

Personal

With Yogi’s passing, the end of an era — when sports heroes were like you and me

September 29, 2015 Bob Sullivan 1

I’m really sad about Yogi Berra’s  passing. You already know the long list of wonderful things about Yogi, so I won’t repeat them here.  An extraordinary friend, husband, athlete, and businessman. What makes me most sad is that Lawrence Berra wasn’t really extraordinary at all. He was a downright ordinary human [Keep reading]

Cybercrime / Privacy

Why are the bad guys winning? They have a two-month head start, new report finds

September 29, 2015 Bob Sullivan 0

Bad guys are so much more nimble than good guys that they have a two-month head start in most hacking situations, a new report has found.  Meanwhile, software flaws that are even a decade old continue to be used to hack hundreds of thousands of computers, according to Kenna Security. [Keep reading]

Gotchas / Consumer

Her student loan payment jumped from $200 to $1,400; a cautionary tale

September 29, 2015 Bob Sullivan 0

There are many reasons a monthly student loan payment might increase — but from $200 to $1,400 in a single month? That seems like cruel and unusual punishment — but that’s exactly what one consumer told federal regulators happened because of a paperwork delay. (This story first appeared on Credit.com. Read it [Keep reading]

No Picture
Cybercrime / Privacy

The big problem with those new chip credit cards that no one is talking about

September 28, 2015 Bob Sullivan 1

Here’s a prediction you need to heed: a large number of you will soon leave your credit cards behind at a retail store after making a purchase. Why? Because the biggest change in the way Americans spend money in decades is about to occur, and there will be hiccups. And [Keep reading]

Features

It all started when some boys insulted a little girl; Nader’s consumer museum opens

September 28, 2015 Bob Sullivan 0

“They called her a pig.” Every legend has its origin myth, and I was lucky enough to hear Ralph Nader’s myth on Saturday.  It might as well be the origin myth for fairness in modern America.  The setting was a speech at the opening of a museum in Northern Connecticut [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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