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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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Getting Unstuck

How did The Plateau Effect help the Miami Heat repeat? The same way it can help you

June 5, 2014 Bob Sullivan 0

One-week special: Sign up and get free email Getting Unstuck help from Bob! Click to subscribe or read on Bob Sullivan and Hugh Thompson have helped the Miami Heat win consecutive NBA titles. Their book, The Plateau Effect/Getting Unstuck, has been featured on the cover of O! Magazine, and the Wall Street Journal, and [Keep reading]

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Gotchas / Consumer

Ground hog’s day: Sprint purchase of T-Mobile would be consumer disaster

June 5, 2014 Bob Sullivan 0

Noooooo.  Once again I will invoke the spirit of Teddy Roosevelt, the TrustBuster.  Cell phone carrier Sprint is said to be on the verge of a deal to acquire T-Mobile.  That would shrink the number of large U.S. carriers from four to three. American cell phone service is already too expensive [Keep reading]

Privacy

Verizon Wireless wants your most personal data, offers yucky auction points in return

June 3, 2014 Bob Sullivan 0

Verizon Wireless is rewarding long-term customers by tricking them into joining a ‘rewards’ program that A) Feels and works just like those yucky penny auction sites  B) let’s Verizon consume and sell immense amounts very sensitive personal information about you.  A very strong “boo,” to Verizon. Please stop abusing my [Keep reading]

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Getting Unstuck

Are you a perfectionist? Take the test…and start making changes now!

June 2, 2014 Bob Sullivan 0

  SPECIAL OFFER! This week only.  Sign up for the Getting Unstuck in Your Career 30-Day Challenge this week and get free e-mail career help from Bob. Click here to sign up. It’s fast and easy. And so we come to the end of the Getting Unstuck staircase.  It’s not an [Keep reading]

Privacy

The Right to be Forgotten vs. the Digital Scarlet Letter, and the world we don’t want to create

June 2, 2014 Bob Sullivan 0

The floodgates opened on the Right to be Forgotten this weekend, with 12,000 requests landing at search engine giant Google within the first 24 hours of a temporary form being made available.   You’ll recall that a European court recently ruled that EU citizens enjoy a Right to be Forgotten, [Keep reading]

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Getting Unstuck

It’s the wages, stupid: Consumer spending down because Main Street left behind by Wall Street

May 30, 2014 Bob Sullivan 0

There is still something rotten in Denmark. And in our economy.  Yes, the housing market has stabilized and the “headline” unemployment number seems under control.  (We’ll get back to that in a moment.) But signs of a fragile economy are everywhere, if you know where to look. A big one [Keep reading]

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Privacy

Snowden is sexy, but this is the privacy invasion that should scare you

May 29, 2014 Bob Sullivan 0

How do you think the big computers in the sky see you? Are you “Rural Everlasting” or a “Mobile Mixer?” Are you a “Married Sophisticate,” a “Senior Product Buyer,” a “dog owner,” and “winter activity enthusiast,” “Bible Lifestyle” or an “Affluent Baby Boomer?” Maybe you are “Financially Challenged,” or “Plus [Keep reading]

Gotchas / Consumer

What it feels like to get a call saying the IRS is sending you to jail (it’s a scam)

May 28, 2014 Bob Sullivan 0

Lauren Oak was watching her own young children, babysitting her infant nephew, and caring for her wheelchair-bound father when the phone rang and brought on the scariest moment of her life. “They said they were from the IRS, that I owed $16,000, that a warrant had been issued for my [Keep reading]

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Money and Life

Facebook manager throws stones at journalists from glass house

May 27, 2014 Bob Sullivan 0

During Memorial Day weekend, a Facebook product manager named Mike Hudack published a sarcasm-dripping rant about the state of media, and the failure of new entrants into the marketplace.  (“Personally I hoped that we would find a new home for serious journalism in a format that felt Internet-native and natural [Keep reading]

Getting Unstuck

Failing slowly, the just noticeable difference, and how cruise control steers you off the road

May 23, 2014 Bob Sullivan 0

“Driving is not about getting the car going in the right direction. Driving is about constantly paying attention, making a little correction this way, a little correction that way.” Kent Beck, creator of Agile programming. The nice thing about co-authoring a book is that someone else writes half of it. [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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