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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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Privacy

‘It’s enough to keep you up at night’ — what happens when a hacker follows a journalist all day and steals all his data?

February 6, 2014 Bob Sullivan 0

Just how much data leaks out of a person every day? Perhaps a terabyte, guessed Rapid7’s Tod Beardsley. A terabyte!  Every touch of a cell phone, ever block you drive, every card you swipe – heck, even while you are asleep — firms are constructing a digital mirror image of [Keep reading]

Credit cards

The five reasons hackers had their way with Neiman Marcus for months

February 5, 2014 Bob Sullivan 1

I have plenty of thoughts about today’s Senate Judiciary hearing credit card hacking hearing, where Americans heard for the first time directly from executives at Target and Neiman Marcus.  I’ll get to them in the next day or two. But this caught my eye from the testimony of Neiman Marcus Chief [Keep reading]

Everyday economics

What is ‘hyperbolic discounting,’ and how can it save you money?

February 3, 2014 Bob Sullivan 1

Money and time have a very funny relationship, and by funny, I mean, most people misunderstand it. For example: What’s more valuable to you: $10 today or $20 next month? Next year? The choice to spend or save money is a constant trade-off between having something today vs. having something tomorrow, but [Keep reading]

Credit cards

Hotel chain latest victim of credit card hackers; I’ll be on Capitol Hill tomorrow for hearings on Target, etc.

February 3, 2014 Bob Sullivan 0

Executives from Target and Neiman Marcus will face a public grilling on Tuesday as they are scheduled to testify before the Senate Judiciary Committee. I’ll be there, running back and forth between the hearing and a TV camera, where I’ll be translating the corporate-speak we’ll be hearing.  Officials from Consumers [Keep reading]

Privacy

Confessions of TSA agent: They laugh at us, but it’s not funny

January 31, 2014 Bob Sullivan 1

You’ve had this sneaking sensation all along, haven’t you? That those security machines at airports don’t really do any good? That someone might be looking at naked X-rays of you and laughing? That a whole lot of money has been wasted on technology that doesn’t work, and that the best [Keep reading]

Credit cards

Helpful reminder: Scan your credit card bills for small charges

January 31, 2014 Bob Sullivan 0

With all the stories of major retailers losing millions of credit card account numbers, you are probably scouring your monthly bills looking for fraudulent charges like a $700 plane ticket or $600 television you didn’t buy. That might be a big mistake. One common way credit card hackers steal commit [Keep reading]

The Restless Project

Work more than 11 hours a day? Your increased risk of a heart attack is … (with video)

January 30, 2014 Bob Sullivan 0

The national conversation has begun on the problem of overwork, and even what I call “binge working.”  There’s a lot of horribles we all already know about overwork — it hurts relationships, it impairs judgment, and it even (ironically) hurts productivity.  Add to that list that it increases your liklihood [Keep reading]

Money and Life

Janet Yellen: Not the safe choice for the Fed, after all — and why you just might love the world’s most powerful woman

January 29, 2014 Bob Sullivan 0

Janet Yellen arguably becomes the most powerful woman in the world on Saturday, when she takes over as “Chairman” of the Federal Reserve.  Take five minutes and get to know a little about her. The running joke about economists is that they equivocate on every question, answering always with a [Keep reading]

No Picture
Privacy

Who’s next? Michaels stores hacked: Really, can’t the rest of you fess up now?

January 26, 2014 Bob Sullivan 0

Add Michaels craft store to the list of retailers who’ve been shamed into admitting that hackers have possibly stolen credit card information from their systems.  Here’s a pro tip: hiding this important information from consumers until a journalist finds out about it and tells everyone is bad for business.  And [Keep reading]

Technology run amok

Are you binge working? The question is deadly serious

January 24, 2014 Bob Sullivan 1

(So happy to be back on CNBC and NBCNews.com again.  I’m scheduled to be on television Friday night — NBC Nightly with Brian Williams — to discuss this story).   A toxic combination of digital leashes, the hypnotic effects of technology, economic anxiety, and caffeine is encouraging workers to push [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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