For many decades, economists wandered around in the dark, confused that their elegant formulas about consumer behavior failed again and again. They’d yell at their calculations in dark rooms, frustrated that people didn’t actually move through the world as rational actors, like the data they fed into those formulas. Then [Keep reading]
How do you catch Internet con artists? Well, you con them. Alan, who lives near Washington D.C., had traveled to Dubai and to Ghana thinking he was helping a princess gain access to her multi-million dollar inheritance. Before his fever was broken, Alan — not his real name — sent [Keep reading]
Jeremy Vincent was startled out of his sleep in the middle of the night with the ring of his smartphone. Its screen read, “Mom’s Cell.” But when he answered, he didn’t hear his mom’s voice. Instead, he heard this: “I’m going to let you talk to your mom, your mom’s [Keep reading]
Some people just don’t know when to cut their losses. OK, basically no one does. Sunk cost is not only a powerful concept, it’s a bad habit written into all our subconscious minds. I don’t think you can escape its powerful grip, but you can learn to live with it a [Keep reading]
There will be no avoiding the inflation conversation during the next few months. Prices are going up all around us — lumber (wait, they’re down suddenly), cars, my favorite chicken with mixed vegetables entree from Asia Sushi down the block. As I’ve written before, folks old enough to remember the [Keep reading]
I like a good challenge as a storyteller. And let me tell you, making “third-party code” sound sexy is a challenge. But that recent Apple ad showing an army of people following a cell phone user around, cataloging his every move — well, that’s real. It’s hard to believe, but [Keep reading]
What do you do if you think your friend is bugging you? I don’t mean bothering you. I mean…bugging you…using a device to listen to you, maybe e1ven recording your conversations, when you visit their home. Well, that’s the world most of us live in now. Personal assistants, many modern [Keep reading]
While much attention has been paid lately to the role of cryptocurrency in fraud, gift cards are still the tool of choice for many Internet criminals. In fact, the BBB says gift card fraud reports tripled between 2017 and 2020. And about one in four fraud victims who had money [Keep reading]
INTRODUCTION Computer criminals armed with ransomware were able to hold U.S. drivers hostage earlier this month. The Colonial Pipeline attack had such dramatic real-world results that the simmering ransomware crisis has boiled over. It’s impossible to ignore now. But what does that really mean? Ransomware criminals are raking in the [Keep reading]
INTRODUCTION Computer criminals armed with ransomware were able to hold U.S. drivers hostage earlier this month. The Colonial Pipeline attack had such dramatic real-world results that the simmering ransomware crisis has boiled over. It’s impossible to ignore now. But what does that really mean? Ransomware criminals are raking in the [Keep reading]
Bob Sullivan