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Cybercrime / Privacy

Digital firms embrace the creepy, out users in ads — ‘the person who streamed ‘Issues’ over 3,152 times’

December 20, 2017 Bob Sullivan 0

If you have any doubts that the companies you trust with your data are indeed watching you closely, a few new creepy ads should disavow you of that notion. In fact, it seems digital firms are starting to lean in to the creepy. The ad above, and the ads below, [Keep reading]

Gotchas / Consumer

Why ‘average’ homeowners in 32 states have something to fear from GOP tax plan

December 19, 2017 Bob Sullivan 6

You’ve probably heard that residents in “rich,” high-tax coastal states like New York and California are getting badly screwed by the Republican tax bill that’s about to pass. What you haven’t heard is that plenty of people in decidedly not-rich places like Ohio, Arkansas, Nebraska, and even West Virginia will [Keep reading]

Gotchas / Consumer

Buying vs. renting? Here’s an amazing calculator that will help you decide

December 18, 2017 Bob Sullivan 2

Buy or rent? It’s an eternal question made even harder lately by a) the crazy increases in real estate prices and b) the crazy increases in rents. Sometimes, it feels like you can’t win. But you can lose if you put blinders on and are unwilling to consider both possibilities. [Keep reading]

Gotchas / Consumer

As airline profits soar, hidden fees and other Gotchas are still OK, administration says

December 12, 2017 Bob Sullivan 0

“Passengers still have to go searching for airfares with a calculator in one hand, and that’s how the airlines like it.” — Chrisopher Elliot of consumer travel site Elliot.org. The Trump administration just helped kill some price tags.  That’s bad for consumers, but good for huge, monopolistic airlines. The main [Keep reading]

Gotchas / Consumer

‘Enforcing the damn law,’ but not always — As immigrant families are split, corporations enjoying more prosecutorial discretion

December 11, 2017 Bob Sullivan 0

Merry Christmas! Another day, another story of America shamefully and needlessly wrecking families.  All in the name of upholding the letter of the law. This time, it’s a Mexican couple from New Jersey who’ve lived in the U.S. for 30 years; their 16-year old son will now be in custodial [Keep reading]

Gotchas / Consumer

Sneaky fee alert: ‘Urban Destination Charge’ added to hotels just in time for the holidays

December 5, 2017 Bob Sullivan 3

Move over, resort fees. There’s a new enemy in your quest to get a good deal on a hotel room: The “urban destination charge.” Travelers cramming into New York City to catch a glimpse of the famous Christmas tree outside Rockefeller Center are now getting hit with a relatively new [Keep reading]

Gotchas / Consumer

You’ll buy 4 gift cards worth $45 this holiday season; here’s why that’s just not safe

December 4, 2017 Bob Sullivan 4

Gift cards will be America’s second most popular present to give this holiday season, trailing only clothing. Six in 10 givers will buy someone spendable plastic, according to the National Retail Federation. But if gift recipients had their way, gift cards would be No. 1. (Clothing came in second, 61% [Keep reading]

Gotchas / Consumer

A tax cut or a tax increase? The chart that tells 25,000 stories

November 28, 2017 Bob Sullivan 4

As the Republican tax bill process comes to a head this week, you’re sure to hear a Tower of Babble about what it is — a middle-class tax cut, a middle-class tax increase, a deficit exploder. Fortunately, there’s data to help us out. Here’s an amazing story and analysis by The [Keep reading]

Gotchas / Consumer

‘A sick, sad…joke’ — CFPB fight shows we’re headed back to 2008, and that’s not funny

November 27, 2017 Bob Sullivan 5

“It turns up being a joke…in a sick, sad kind of way.” As Americans return to their desks from the Thanksgiving holiday, they are learning about a tragic comedy that is indeed playing out in Washington D.C. Two people claim to run the federal agency devoted to protecting consumers from [Keep reading]

Gotchas / Consumer

Why is my credit card interest rate so high?

November 27, 2017 Bob Sullivan 0

Here’s a question with a seemingly complex answer: Why is my credit card interest rate so high? After all, when banks pay consumers interest, the rate is a fraction of 1%. With car loans home loans, rates are 5 percent or less for buyers with good credit. So why is [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

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