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Cybercrime / Privacy

Equifax CEO out; Smith couldn’t survive bumbling response to huge hack

September 26, 2017 Bob Sullivan 0

Equifax CEO Richard Smith left his job Tuesday, becoming the second high-profile CEO in recent years to be ousted after a blockbuster hack.  While Smith wasn’t immediately replaced — as his security executives were — he apparently could not survive the firm’s bumbling response in the hack’s aftermath. Word of [Keep reading]

Gotchas / Consumer

VIDEO: ‘Future proof this kid’ — highlight from my appearance on This Week in Tech

September 25, 2017 Bob Sullivan 0

I had the honor of appearing on This Week in Tech yesterday. The blow of not sharing the studio with tech legend and usual host Leo Laporte was eased by ABC’s Becky Worley, who was fantastic at drawing out  the wisdom of guests Rob Reid and Robert Scoble .     (Yes, this was the [Keep reading]

Cybercrime / Privacy

In anthem wars, the big winner is Russian bots…and Vladimir Putin

September 25, 2017 Bob Sullivan 0

Each time America gets in a spitting match, there are many losers. There is one clear winner, however: Vladimir Putin. Forget election meddling for a moment.  Putin’s propaganda machine is in overdrive right now, egging on Americans to keep fighting with each other. Just look at this dashboard which tracks [Keep reading]

Cybercrime / Privacy

Murder of retired California teacher in Jamaica puts lottery scams in the spotlight

September 22, 2017 Bob Sullivan 1

Heidi Ann Muth was found face down in a pool of blood last week, left for dead on a dirt road in Jamaica after she was brutally stabbed in the head and back several times.  The 68-year-old Californian had spent more than year 30 years teaching young kids how to love [Keep reading]

Cybercrime / Privacy

No car tags, no licenses: Alabama County’s computers knocked offline by ransomware

September 21, 2017 Bob Sullivan 0

If you wanted a vehicle car tag or a license in Montgomery County, Ala., this week, you were out of luck. Hackers knocked many county computers offline with a ransomware attack, local officials say.  The probate office took the worst of the attack, which hit late Monday, so business licenses, [Keep reading]

Credit cards

Credit card debt sets a record: Is that good or bad?

September 20, 2017 Bob Sullivan 0

US consumers broke through quite a barrier earlier this year, when total credit card debt topped $1 trillion for the first time since the Great Recession. Then in June, total credit card debt reached $1.021 trillion, besting the previous record set back in April 2008, just as the Great Recession [Keep reading]

Cybercrime / Privacy

Love credit report security freezes? Hug a state lawmaker. Really!

September 19, 2017 Bob Sullivan 12

Many Americans are learning the words “security freeze” recently, courtesy of Equifax.  Really, they should be thanking their state lawmakers and a tireless group of consumer advocates. More important, it should give people new appreciation for the disaster that is the legal maneuvering called “state pre-emption,” and why consumers should [Keep reading]

Cybercrime / Privacy

Momentum builds for free credit freezes in wake of Equifax hack

September 18, 2017 Bob Sullivan 1

I’ve been telling victims of the Equifax data hack (everyone?) to sit tight and not do ANYTHING because I don’t want people paying money for the WRONG thing. (Like this person I wrote about today). Also, I think eventually the RIGHT thing is going to happen, and people will have [Keep reading]

Cybercrime / Privacy

He wanted a credit freeze, but ended up with a $20-a-month Trans Union service instead

September 18, 2017 Bob Sullivan 7

Like millions of Americans, John decided he had to do something to protect himself in the wake of the massive data hack at credit bureau Equifax.  So he clicked around the Internet trying to do the right thing, looking to sign up for a credit freeze or anything that might [Keep reading]

Cybercrime / Privacy

VIDEO: Latest on the hack — Freezes should be free, and we know how but not why

September 15, 2017 Bob Sullivan 0

Consumers are still struggling with what to do in the wake of the huge Equifax hack, and the credit reporting agencies aren’t necessarily helping much.  Trans Union’s website for credit freezes is still showing an “unavailable” message (You can, however sign up for…). Meanwhile, Equifax still hasn’t provided additional details [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

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