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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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Cybercrime / Privacy

Identity Theft

One-quarter of Millennials say their smartphone is their bank

December 5, 2013 Bob Sullivan 0

Nearly one-quarter of young Americans bank primarily by smartphone, claims a new survey released by Ally Bank. In a telephone poll taken in September, 23 percent of Americans aged 18-34 said they were “primarily using mobile devices” to do their banking, up from 15 percent last year.  Add in other [Keep reading]

Technology run amok

Smartphones mean less sex? That’s just the tip of the iceberg

December 4, 2013 Bob Sullivan 1

The U.K. is aflutter with talk that smartphones might be the reason Britons are having 20 percent less sex than they did a decade ago. The research isn’t as tidy as all that — the 20 percent part is sound, the smartphone part is largely a guess. But then, I’ll [Keep reading]

Privacy

Don’t apply for a job, or post to Facebook, without reading the results of this applicant discrimination study

November 21, 2013 Bob Sullivan 0

A small but sizable minority of employers in the most conservative regions of the country use online search tools to screen out job applicants based on religion, a practice that is likely illegal, according to a study published Wednesday by Carnegie Mellon University.  The study also found no evidence of [Keep reading]

Gotchas / Consumer

That $3,500 comment fine? A monster created by the credit bureaus

November 18, 2013 Bob Sullivan 2

Angry about that $3,500 “fine” levied against a woman who wrote a negative review against a company? You should really be angry at America’s credit bureaus.  Here’s why. You probably saw the story last week about a couple that was hit with a $3,500 “fine” for writing a negative review about [Keep reading]

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Technology run amok

Home Depot Twitter stream a sea of apologies after picture offends many

November 7, 2013 Bob Sullivan 1

Home Depot’s Twitter timeline was full of what seemed like endless apologies on Thursday afternoon after the firm tweeted a picture that it now calls a “dumb tweet,” and others are calling racist. “We are deeply sorry for the dumb tweet and have deleted it,” the firm Tweeted dozens of [Keep reading]

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Red Tape Wrestling Tips

Her mom died, but the student loan bills just kept coming

November 6, 2013 Bob Sullivan 0

Dealing with the death of a parent is sad and complicated enough without having to deal with bills from a student loan servicer. But as Axton Betz-Hamilton helped her widowed father deal with the death of her mom Pamela, she found herself lost in red tape trying to beat back [Keep reading]

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Technology run amok

Autoplay video ads steal bandwidth from users; Facebook should drop the idea (as should others)

November 5, 2013 Bob Sullivan 0

Hey website builders – stop stealing my expensive bandwidth!  Video autoplay is a terrible idea (I’m looking at you, ESPN.com). And according to AdWeek, it might be coming to your Facebook walls. Auto-play video a terrible user experience. It’s annoying. It bothers co-workers. It feels a little like a hacker [Keep reading]

Privacy

‘Reclaim Your Name’ is U.S. version of EU ‘Right to Be Forgotten’

November 1, 2013 Bob Sullivan 0

Feel like you’ve lost control of your identity and personal information? The “Reclaim Your Name” initiative aims to win control back for you. Reclaim Your Name is the brainchild of FTC Commissioner Julie Brill, who ventured into the belly of the Beast on Monday — AdAge.com — to make a case [Keep reading]

Identity Theft

What does the NSA think of your personal life? =) Why Uncle Sam is just another hacker now

October 31, 2013 Bob Sullivan 1

If you want to know what some folks in the federal government think of your privacy, just look at that smiley face. If you want to know what stands between your personal life becoming public — well, it’s that smiley face. And when future generations scream at us because we [Keep reading]

Technology run amok

HealthCare.gov took off without a test-flight, memo says

October 30, 2013 Bob Sullivan 0

When Boeing builds an airplane, several parts are constructed separately — the engines, the fuselage, the landing gear.  While these parts go through manufacturers’ testing, when they are finally assembled into a completed aircraft, Boeing flies the thing to make sure it’s airworthy. (Airbus does this too) It sure sounds [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

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