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Gotchas / Consumer

Gotchas / Consumer

A Super (Bowl) lesson in market manipulation — $10,000 tickets, and no one wins

January 30, 2015 Bob Sullivan 0

It can be boring to read stories about the problems created by Wall Street professionals who don’t want to own anything, but merely make money by moving money around. Once in a while, these traders — rightly called, derisively, speculators — get a little more attention, such as the gasoline [Keep reading]

Gotchas / Consumer

Burning question: What’s the *right* balance to keep on a credit card?

January 30, 2015 Bob Sullivan 0

You probably know by now that your credit card balance impacts your credit score. And you might know that even if you pay your bill in full each month, running up high balances can have a negative impact on your score. For example, maxing out a card can cost you [Keep reading]

Gotchas / Consumer

Comcast audit letters tell customers they must pay a monthly fee to rent modems they actually own

January 28, 2015 Bob Sullivan 4

Comcast seems hard at work making sure it collects all the monthly modem rental fees it can. I’ve already chronicled the firm sending out unwanted modems to consumers, and charging for them; and Comcast’s fee increase from $8 to$10.  Here’s comes another fee-capturing technique to watch for: Comcast is conducting [Keep reading]

Gotchas / Consumer

1 in 10 millennials pay nearly $400 in overdraft fees yearly

January 27, 2015 Bob Sullivan 0

It’s perhaps not surprising that the older folks get, the better they are at handling money and avoiding penalty fees. But you might be surprised at how stark the difference is between younger and older generations when it comes to that super villain of financial penalties, the checking account overdraft. [Keep reading]

Gotchas / Consumer

Frustrated by red tape when fighting credit report errors, many consumers just give up, FTC study suggests

January 26, 2015 Bob Sullivan 0

Fighting with a credit reporting agency over inaccuracies isn’t easy, and plenty of consumers simply give up, a new Federal Trade Commission study suggests. Nearly half of consumers engaged in an unresolved dispute with a credit reporting agency wave the white flag, according to a study published this week by the [Keep reading]

Gotchas / Consumer

Fake debt scams on the rise; now among top complaints nationwide, says consumer group

January 22, 2015 Bob Sullivan 0

Fake debt collection scams are on the rise, and now rank among the top complaints scammed consumers file around the country, the National Consumers League says. The consumer advocacy organization issued a special warning about the scams, which generally involve a cold call from a would-be criminal trying to intimidate [Keep reading]

Gotchas / Consumer

Citi joins Discover, now offering free credit scores to cardholders

January 21, 2015 Bob Sullivan 0

Free-credit-score-a-palooza has begun.  Well, it continues.  Millions of consumers with Citi-branded credit cards can now get a free peek at their Equifax-based FICO credit score just by logging on to Citi’s website.  Citi had promised the move last year, and it comes just a week after the White House announced [Keep reading]

Gotchas / Consumer

The 6 reasons Ubernomics could be fatal to itself, its customers, and mass transit

January 20, 2015 Bob Sullivan 3

Each time Uber angers customers with another surge pricing incident, or angers a city by ignoring its laws, an army of fans jump to its defense (as if Uber needs the help) and cry “free market.” Then, self-congratulatory insults at stupid consumers or old fart city leaders are hurled, along [Keep reading]

Gotchas / Consumer

The better your credit score, the faster it falls; explaining credit score ‘damage points’

January 19, 2015 Bob Sullivan 1

Being late on one bill can’t hurt your credit score that much, right? Wrong! Not only can a single, small late payment slice 100 points off your credit score, it can take three years to recover from the damage. Look here if you’re trying on improving your credit score after [Keep reading]

Credit cards

Watch out students; now bad-deal debit cards are invading college campuses

January 16, 2015 Bob Sullivan 0

It’s hard enough to make good financial decisions when  you are young without finding out that your college is out to get you.  Or at least is encouraging bad decisions through unseemly agreement with banks.  Not long ago, credit card issuers crowded American’s college campuses, offering free pizza in exchange [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

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