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Gotchas / Consumer

Gotchas / Consumer

Fooled ’em again! Why Amazon Prime Air, like Ginger, won’t fly

December 2, 2013 Bob Sullivan 2

Jeff Bezos is a lot of things, but when I see him talk, I feel the same way I do about a charming magician. Now I know why. He’s convinced some very important people that drones will soon be dropping Amazon packages out of the sky, only 30 minutes after [Keep reading]

Gotchas / Consumer

Calculate the cost of (almost) anything; consumers can fight back with their own Big Data

November 29, 2013 Bob Sullivan 0

Corporations use Big Data to get the upper hand on consumers; it’s time for  consumers to strike back. A host of online calculators makes it easier for you to compare prices across a wide variety of industries, and learn quickly if you’re about to be ripped off — or at [Keep reading]

Money and Life

Who’s shopping on Black Friday, and why

November 27, 2013 Bob Sullivan 0

To Black Friday or not to Black Friday? Perhaps you haven’t made up your mind yet. Dueling polls seem to suggest Americans are torn on the issue. The National Retail Federation says 140 million Americans will go shopping this weekend, and 23.5 percent of them will start as soon as [Keep reading]

Gotchas / Consumer

Couple ‘fined’ for negative online comments threatens lawsuit, seeks $75,000 in damages

November 26, 2013 Bob Sullivan 5

The Utah Couple who were “fined” $3,500 for writing a negative comment online about a small online merchant named KlearGear.com has formally threatened to sue the firm, and is asking for $75,000 to avoid litigation. Consumer advocacy group  Public Citizen is representing the couple, John and Jen Palmer of Layton, [Keep reading]

Gotchas / Consumer

Solavei, the discount multi-level marketing mobile service, raises prices for some, angers users

November 25, 2013 Bob Sullivan 2

UPDATED with statement from Solavei, below. Discount mobile service and multi-level marketer Solavei has cut its mid-level smartphone data plan in half, raising the ire of some users who traditionally have been both loyal and aggressive promoters of the service. Solavei subscribers who now pay $49 per month for 4 [Keep reading]

Gotchas / Consumer

Amazing weight loss results in 15 minutes? Their pictures prove that pictures lie

November 25, 2013 Bob Sullivan 0

Consider this how infomericals work, part II.  If you missed part I, click here, then come back. When infomercials sell products, the director’s goal is to make the thing look bigger, stronger, brighter, or otherwise more appealing than it really is.  When they sell programs, like weight loss or strengthening [Keep reading]

Money and Life

National Retail Federation gives its employees off the day after Thanksgiving

November 22, 2013 Bob Sullivan 0

Doing some research for a story about the psychology of Black Friday, I found this nugget on the National Retail Federation’s website. “NRF offices will be closed Friday, November 29.”  It goes on to say that reporters can still get in touch with media relations folks, but only between 9 [Keep reading]

Don't Get Ripped Off Series

Don’t get ripped off: The three Gotchas in bank accounts

November 21, 2013 Bob Sullivan 1

It can feel like the ultimate Gotcha. You give a bank your money for safe keeping, and seemingly just because it’s sitting there, your bank helps itself to a handful of your cash. Your balance dips below $5,000 for one day? That’ll cost $25. You buy a hamburger at the [Keep reading]

Money and Life

Making money won’t make you happy, but saving money will

November 21, 2013 Bob Sullivan 0

You can’t buy happiness, but you can save for it, according to a new survey. I think it’s obvious that people enjoy getting free things. People always take part in online surveys and giveaways in a way to win gift cards and free things. But a new survey has suggested [Keep reading]

Gotchas / Consumer

How do infomercials really work? Priceonomics unmasks the industry

November 20, 2013 Bob Sullivan 0

I’m a  big believer in knowing the enemy. It’s the only way to mount a proper challenge when conflict arises.  So one of my favorite guilty pleasures is to meander through the world of those who conspire to take our money. There’s no better place to meander than late-night TV. [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

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