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Cybercrime / Privacy

Venmo adds ‘paying for a purchase’ feature; 3% fee pays for ‘refund support’

May 3, 2020 Bob Sullivan 0

Peer-to-peer payment app Venmo has long told users not to use the service to pay strangers for goods or services.  That appears to be changing. The service has quietly added a feature it’s calling the “Venmo Purchase Program.” For a hefty, optional 3% non-refundable fee, which can be added on [Keep reading]

Cybercrime / Privacy

Google whistleblower is a hero; big tech needs more of them

November 15, 2019 Bob Sullivan 2

Let’s hear it for the whistleblower! No, not that whistleblower. I mean the Google whistleblower, the brave programmer who stepped forward and alerted the world to Project Nightingale.  Google has secretly acquired medical data on 50 million Americans in a partnership with hospital chain Ascension. We wouldn’t know anything about it [Keep reading]

From the Archives

ARCHIVE – Ten years later, tobacco deal going up in smoke

May 1, 2019 Bob Sullivan 4

November 21, 2008 — Consider this the next time you see a teenager take a drag on a cigarette: Your state government likely has a financial stake in that kid continuing to smoke. And quite possibly, so does your retirement portfolio. That was hardly the intention 10 years ago, when [Keep reading]

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Privacy

ARCHIVE: Your face – and the Web – can tell everything about you

March 11, 2019 Bob Sullivan 0

ARCHIVE – August 4, 2011 Imagine being able to sit down in a bar, snap a few photos of people and quickly learn who they are, who their friends are, where they live, what kind of music they like … even predict their Social Security number. Now, imagine you could [Keep reading]

Gotchas / Consumer

Target snooped on shoppers, changed prices based on location — Gotcha-proof your shopping

February 11, 2019 Bob Sullivan 2

Ever see a price for an item online, then look again and see a different price, and think you were going crazy? Probably not. You were probably encountering some form of dynamic pricing, which retailers have quietly dabbled in for many years.  Quietly, because every time consumers find out about [Keep reading]

Personal

My 2019 calendar: Ireland, biking across Missouri, and a crazy year

December 27, 2018 Bob Sullivan 0

Every year I make a calendar for my family and friends — been doing it 20 years. It’s my way of saying, “Here’s what I’ve been up to for the past 12 months when I probably should have been spending more time with you.” The 12 months, and the cover, are [Keep reading]

Gotchas / Consumer

Why ‘average’ homeowners in 32 states have something to fear from GOP tax plan

December 19, 2017 Bob Sullivan 6

You’ve probably heard that residents in “rich,” high-tax coastal states like New York and California are getting badly screwed by the Republican tax bill that’s about to pass. What you haven’t heard is that plenty of people in decidedly not-rich places like Ohio, Arkansas, Nebraska, and even West Virginia will [Keep reading]

Cybercrime / Privacy

I write about scams for a living; Trump’s ‘blame the media’ routine feels awfully familiar

August 23, 2017 Bob Sullivan 2

Con men always need a dance partner. I’ve spent 25 years writing about scams, and I’ve interviewed 1,000s of victims.  I’ve talked to 90-somethings who are sure a woman (or man) in Nigeria loves them and just needs money for a flight home.   To people who are sure that [Keep reading]

Uncategorized

Four fast-growing frauds, and the top 10 consumer gripes of the year

August 14, 2017 Bob Sullivan 0

What are the 10 biggest ripoffs Americans complained about last year? And which new, fast-growing ripoffs do you need to know about before they find their way on this dastardly list soon? Read on. Consumers who feel cheated or abused often turn to local or state authorities – instead of [Keep reading]

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November 5, 2016 Bob Sullivan 0

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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