Turns out, Capital One is in fact anything but a-typical. Unless you are dead, you’ve seen the ads on TV for Capital One. A coffee shop in a bank? Capital One is anything but typical, we are told. And then the actor (Jeremy Brandt) tells us, over and over, “One [Keep reading]
Bank of America recently destroyed my debit card, then tried to charge me $5 for a replacement. Really! Worse still, it took about 30 minutes on the phone for me to get that $5 replacement fee waived, something no rational person would do — heck, that’s less than minimum wage [Keep reading]
Pubs that failed to notice the changing times found themselves on death’s door. Or they found themselves at Mel McNally’s doorstep. We met Mel in chapter 1. Remember when we began the book with my discovery that Irish pubs are dead, or at least dying? Well, you can’t really tell [Keep reading]
We just added Chloe Autio of Intel and Randy Sabett at Cooley will now join an already great lineup of experts I’ll be hosting in DC next month. If you are in the DC area, or can be, please consider joining in this important conversation. It’s time for hackers and [Keep reading]
Niall Moran owns three New York City bars, and at 52, he’s worked nearly 40 years in the business. Before opening Niall’s in 2007, he had spent several years opening new locations for Smith and Wollensky’s, and before that, he spent decades working in the front and back of the [Keep reading]
This is excerpt 2 of The Barstool MBA: Why Running a Bar Beats Running to Business School. Click here to read Excerpt 1. Five years ago, Sam Largent couldn’t get landlords to return his calls. Today, developers of America’s most valuable real estate are begging him to be a part [Keep reading]
This should come as a surprise to no one: Equifax is making hacked consumers wrestle with additional red tape. The firm is asking for more paperwork from consumers who were victimized by the credit bureau’s giant data breach in 2017. The additional red tape seems designed to shrink the ranks [Keep reading]
An excerpt from the introduction to Barstool MBA: Why Running a Bar Beats Running to Business School. BOB: Before we go any further, let’s introduce ourselves. I’m Bob Sullivan. I’m a business journalist, and I’ve written several books on economics and technology. I also spent 20 years working at [Keep reading]
Zelle hackers recently stole nearly $23,000 from an 86-year-old New Hampshire woman, draining her Bank of America checking and savings accounts, and the bank denied her dispute of the fraudulent charges for months. Criminals were able to complete eight separate $2,499 withdrawals from the victim’s account — $1 below the [Keep reading]
Maybe you’re bored of reading about ransomware attacks, but plenty of local government agencies wish they were so bored. Organized bands of cybercriminals keep pounding away at smaller government IT systems with great success. In the latest attack (that we know about), more than 20 agencies across Texas were hit [Keep reading]
Bob Sullivan