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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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Year: 2020

Gotchas / Consumer

Anxious? Who isn’t? Here are few things that might help

March 18, 2020 Bob Sullivan 0

We’re all staring down the unknown the best we can right now, and it’s not easy for anyone. Over at our So, Bob podcast, which generally focuses on the unintended consequences of technology, we’re telling stories about how tech is helping people cope.  We’re all going to have to deal [Keep reading]

Gotchas / Consumer

Listen carefully for survivor bias as you hear coronavirus advice

March 11, 2020 Bob Sullivan 3

A plane crashes and all but one of the 137 passengers die. What does the one survivor do? He writes a best-selling book called How to Survive a Plane Crash. The one word you don’t see in the manuscript? Luck. That’s survivor bias. You’re about to learn a lot more [Keep reading]

Cybercrime / Privacy

Coronavirus could be a tipping point (finally) for telecommuting

March 5, 2020 Bob Sullivan 2

Since the 1973 oil embargo, and the nearly concurrent coining of the term “gridlock,” Americans have mused about telecommuting as the solution to many modern ills. When high-speed Internet began making its way into homes in the late 1990s, telecommuting seemed on the verge of a breakout. Why waste time [Keep reading]

Gotchas / Consumer

Nursing home outbreak spotlights coronavirus risk in elder care facilities

March 2, 2020 Bob Sullivan 0

(Bob’s note: As I write this story, five Washington State residents are dead and about two dozen more are sick, most of them in the same nursing and rehab center. I’m haunted by how incredibly sad and scary the Life Care Center of Kirkland must be right now. Not long [Keep reading]

Gotchas / Consumer

On Wall Street, what goes up, comes down … a heck of lot faster. But, it’ll be ok

February 27, 2020 Bob Sullivan 0

Market watchers like me have long predicted a correction like this week’s Wall Street downer.  Americans using the stock market to plan for retirement now have about 10% less than they did last week. That’s a crushing blow to people who need the money soon.  For the rest of us….meh. [Keep reading]

Cybercrime / Privacy

‘Radiological hazard’ warning was fake — but it’s still a warning

February 21, 2020 Bob Sullivan 0

Residents of Washington state’s Olympic Penninsula were given a scare Thursday night when an alarming message flashed across their TV screens in a bold, huge font: “RADIOLOGICAL HAZARD WARNING.” Local authorities — in this case, Jefferson County 9-1-1 services — quickly took to Facebook to identify the message as a [Keep reading]

Cybercrime / Privacy

Thieves target ride-sharing apps like Getaround, D.C. attorney general says

February 14, 2020 Bob Sullivan 0

The sharing economy has spawned some crazy ideas, but leaving the keys to your car IN your car and telling the world where it is might be among the most peculiar. That’s precisely how car sharing apps like Getaround, the AirBnB of rental cars, work. And while there are security [Keep reading]

Cybercrime / Privacy

U.S. says Chinese military behind massive Equifax hack

February 10, 2020 Bob Sullivan 1

One of the most ominous mysteries surrounding the massive Equifax hack in 2017 — that the stolen data does not appear to have been used for any crimes — has apparently been solved.  The U.S. Justice Department said on Monday that the Chinese government was behind the notorious hack, indicting [Keep reading]

Gotchas / Consumer

My sneaky, mystery $2.50 Postmates/Google fee, and what it says about our economy

February 10, 2020 Bob Sullivan 3

Little things mean a lot.  Just ask Visa and Mastercard, which has created a reliable billion-dollar worldwide industry by charging a few extra pennies with every transaction. So as you read this story about my anger over a rogue $2.50 fee, please keep that in mind.   I don’t care about [Keep reading]

Gotchas / Consumer

The Gotcha Capitalism conversation with radio legend Bob Edwards

February 6, 2020 Bob Sullivan 0

I’d love to retire the concept of Gotcha Capitalism. Unfortunately, it’s going nowhere.  Companies continue to use fine print, manipulation, and information advantage to screw and cheat consumers out of nickels and dimes — at a scale that nets them billions of dollars and wrecks our market economy. I recently [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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