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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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Year: 2024

Bob Sullivan's podcasts

Is the digital divide actually getting bigger? This office is trying to help

February 15, 2024 Bob Sullivan 0

Think about the last time you lost your smartphone … even for a few minutes, or worse, for a whole day. You were probably cut off from your digital life…let’s face it, cut off from much of life…unable to log in to your bank, maybe even your work computer, you’ve [Keep reading]

Cybercrime / Privacy

Taylor Swift, the FCC deepfake ban, and why you are the last (only?) line of defense

February 8, 2024 Bob Sullivan 0

Hold on tight, fellow humans, there’s artificial turbulence ahead.  Like it or not, the time has come to stop believing what you see, what you hear, and perhaps even what you think you know. Reality is indeed under attack and it’s up to us to preserve it.  The only way [Keep reading]

Gotchas / Consumer

What self-checkout failures can teach us about artificial intelligence

January 16, 2024 Bob Sullivan 0

We all want tech to solve the world’s most vexing problems — and we’ve all spent time with tech that hasn’t lived up to its promises. The printer that lets us down as we’re rushing to a meeting. The concert ticket app that suddenly fails as we’re trying to get [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan