You might think it’s weird that Comcast is planning to turn your home into a public WiFi hotspot, but two plaintiffs in California think it’s illegal. A lawsuit filed in a California federal court seeks class-action status, claiming Comcast is costing consumers electricity and bandwidth, and creating security risks, with [Keep reading]
In case you had any doubt about how hostile America is to workers right now, the U.S. Supreme Court has cleared that up. Unanimously. In a twisted ruling that only a corporation could love, the court yesterday ruled that Amazon (via its contractor) does not have to pay warehouse workers [Keep reading]
When a company like Comcast sends you mail promising that it is going to give you something for free, I hope your first reaction is the same as mine. “Uh-oh. What will this cost?” And when a customer service rep *promises* you that something will or won’t happen, I hope [Keep reading]
“I’m right in one of those sane circles,” Dawn Dinegan wrote to me from her four-bedroom home an hour north of Madison, Wis. “Lots of decent housing for $100K … good schools and low crime.” Those “sane circles” are on a map I published recently listing 100 U.S. communities with jobs, affordable [Keep reading]
When you have a dispute over a bill with a company, sometimes it’s not enough to respond to a collections notice with evidence that the bill has been paid. Sadly, even if the collections firm appears to drop the matter it can still come up again, and again, and again. [Keep reading]
I write a lot about struggling Americans, and there are a lot of them. Some folks persistently complain that I am merely supporting the whining class. You know the refrain: Americans have it a lot better than they ever have, that all the lines of people carrying huge TVs out [Keep reading]
Last year, I reported on Sirius XM’s gotcha-laden business practices for tricking consumers into paying for their service (thanks for publishing it, Credit.com). In my case, the firm simply refused to allow me to sign up without agreeing to automatic renewal, which I hate. I had experienced surprise renewals from [Keep reading]
While Comcast is pushing new modem/router gadgets at subscribers around the country, some consumers are complaining that they are being tricked into ordering new modem/routers that come with a monthly fee. Also, in many cases, customers who simply click on a link in an email to learn more information about [Keep reading]
Some Pinterest users around the web are complaining that the massive sharing site is malfunctioning, leading to a lot of anxiety among pinners. “Wow! A disaster on #Pinterest. It’s having a nervous breakdown,” wrote one. “No ones pins are in the right place. All the boards are totally mixed up. A [Keep reading]
Has Black Friday jumped the shark? And it if has, is that a bad thing? Some $7 billion went missing this weekend, according to early estimates from the National Retail Federation. (Sales for the four-day weekend dropped from $57.4 billion last year to $50.9 billion this year). Mayday! The golden [Keep reading]
Bob Sullivan