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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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Gotchas / Consumer

Cell phone theft doubles, but ‘kill switch’ is finally on the way. Will it stop crime?

April 17, 2014 Bob Sullivan 0

Smart phone theft is exploding nationally, but carriers this week promised to deploy a simple new technology that could soon render stolen phones useless. Consumer Reports said Thursday 3.1 million consumers had their smartphones lifted during 2013, double the number of victims in 2012, according to its annual State of [Keep reading]

Getting Unstuck

Self-employment tax will crush America by 2020, when 40 percent will be freelancers

April 14, 2014 Bob Sullivan 5

If you are paying more than 20 percent of your income in federal taxes, you are doing it wrong. That’s roughly what the Obamas pay every year — hey, at least it’s more than Mitt Romney. As you should know by now, Obama pays a lower real tax rate than [Keep reading]

Credit cards

Senate bill would require free credit scores, easier credit report fixes

April 14, 2014 Bob Sullivan 0

Americans would gain free access to their credit scores and new rights to challenge errors that keep scores low under a bill introduced in the U.S. Senate on Wednesday. The “Stop Errors in Credit Use and Reporting (SECURE) Act” is sponsored by Sens. Brian Schatz (D-Hawaii) and Sherrod Brown (D-Ohio). The legislation [Keep reading]

No Picture
Gotchas / Consumer

Guess which airlines attract the most complaints!

April 11, 2014 Bob Sullivan 0

Surprise!  Spirit Airlines is the undisputed champion of airline passenger complaints. In fact, it’s quite literally in a different league than other airlines — so much so that graphic artists making a chart of complaints had to omit Spirit (see above).  Surprise No. 2, he said sarcastically: Among all other [Keep reading]

Privacy

Heartbleed — the quick, dirty, and reasonable what-to-do story

April 10, 2014 Bob Sullivan 0

Heartbleed is the latest guts-of-the-Internet calamity that you should know about, but can’t really do much about. In short, the very thing that was designed to keep Internet communications secure — part of the system that puts that little lock next to your web addresses on top of your browser [Keep reading]

Gotchas / Consumer

Bank of America slapped for sneaky fees, but the real risk is mixing security and sales pitches

April 9, 2014 Bob Sullivan 0

Ever call a company for help and get faced with an aggressive and unwanted sale pitch instead?  At least one company has finally been slapped on the wrist for that. Bank of America will have to refund $700 million to consumers to settled charges that it deceived customers through ad-on [Keep reading]

The Restless Project

In a 24/7/365 world, who has time for the profound anymore?

April 8, 2014 Bob Sullivan 0

Nearly everyone I know is busy to the point of being frantic, but being busy isn’t only a matter of having a full schedule.  Often, I feel like the weight of the things on your schedule matters even more. My biggest worry isn’t having a full schedule — I love [Keep reading]

Money and Life

Starbucks after dark? Not quite – but Starbucks evenings are here

April 3, 2014 Bob Sullivan 0

All those first dates you have at Starbucks can turn into second dates now.  The coffee chain and site of many, many awkward Match.com encounters has begun an offering called “Starbucks Evenings,” with liquor and small plate on the menu.  So meet me for coffee can turn into meet me [Keep reading]

Gotchas / Consumer

I played a small part in winning a big award: NBC wins Peabody for ‘In Plain Sight’ series

April 2, 2014 Bob Sullivan 0

I’m very proud to announce that a team of NBC journalists I was on has won a Peabody award for an extended project called, “In Plain Sight,” about the struggles of ordinary Americans trying to  survive under difficult economic circumstances.  I wrote two pieces for the project: One on the [Keep reading]

Gotchas / Consumer

The CNBC/Lewis debate: When a Wall Streeter says, ‘You don’t understand,’ be very scared

April 1, 2014 Bob Sullivan 0

“You don’t understand” said everyone who ever tried to take advantage of someone and take their money.  Wall Street is a game designed to make traders rich by skimming money off the top of America worker’s tiny savings, inventing more and more complicated ways to do that. When someone finally [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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