Americans are shopping online at record levels — thanks to Covid-19…and with all that flurry of activity, criminals have flocked to e-commerce, too. Julie Ferguson, CEO of the Merchant Risk Council, talked to me recently about why online credit card fraud and other kinds of fraud seem to be spreading as fast as the virus.
BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.
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