When we talk about Facebook’s bad behavior, it’s easy to get bogged down in the details. Don’t. We should focus more on the outright fraud enabled by its platforms. There’s been near constant talk about Facebook’s misbehavior lately, reaching a new crescendo after whistleblower Frances Haugen told Congress the firm [Keep reading]
A new rash of Zelle hacks has left consumers with empty banks accounts and little hope for refunds — but there is hope that federal regulators might finally impose fair rules to protect victims. Anyone who’s lost money through Zelle, or who is currently fighting their financial institution over lost [Keep reading]
Kay Bransford’s elderly mom had a generous but lonely heart — her husband had passed away recently – so she began donating to charities that sent her solicitations by mail. Pretty soon, that led to an avalanche of junk mail. At its worst, Bransford spent her visits with mom scrambling [Keep reading]
Consumers are reporting a recent rise in Instagram account hack attempts, according to the Identity Theft Resource Center (ITRC). Victims find they are locked out of their accounts, and criminals are using these stolen Instas to set other digital traps. A hijacked account can be used to message followers and [Keep reading]
It’s been a busy week in Facebook-must-answer-to-someone land. I really do feel like the conversation has been elevated by whistleblower Frances Haugen’s testimony before the Senate on Tuesday. I feel strongly that Facebook should be forced to offer an algorithm-free version of its product, as I argued earlier this week. [Keep reading]
Facebook was again hauled before Congress this week, this time to answer for a set of stories published in the Wall Steet Journal saying the company has internal research showing its tools hurt kids — Instagram exacerbates body image issues for teen girls, for example — but it hasn’t really [Keep reading]
I believe there are good people inside Facebook — plenty of them — who know the company’s tech tools are causing great harm, and wish to do something about it. But right now, the firm has mounting evidence that its software does damage to a great many people — teen [Keep reading]
Will a new Texas law require social media companies like Facebook and Twitter to host vaccine disinformation, or even hate speech? The law also makes it a crime to “de-boost” comments and other posts, forbidding firms from taking away algorithmic amplification that helps extreme posts go viral. But are Facebook [Keep reading]
Facebook profits from advertisements it knows, or should know, are fraudulent, a federal lawsuit filed in California alleges. The social media giant makes it easy for criminals to target consumers who are not only likely to click on certain kinds of ads, but also likely to follow through with purchases, [Keep reading]
How do you catch Internet con artists? Well, you con them. Alan, who lives near Washington D.C., had traveled to Dubai and to Ghana thinking he was helping a princess gain access to her multi-million dollar inheritance. Before his fever was broken, Alan — not his real name — sent [Keep reading]
Bob Sullivan