Gotchas / Consumer

BREAKING: CFPB sues Navient, formerly Sallie Mae, largest student loan servicer, says it ‘cheated’ borrowers

If this is the last act of Richard Cordray’s Consumer Financial Protection Bureau, it’s a doozy.  The bureau announced Wednesday it was suing Navient, formerly Sallie Mae, for allegedly deceiving student loan borrowers about their rights during repaying.  The state of Illinois also announced it had sued Navient on Wednesday, [Keep reading]

Cybercrime / Privacy

‘They were able to steal $600 from me in seconds’ — Another holiday, another flurry Starbucks mobile app ‘hack’ complaints (and a special prepaid cards warning)

Angry Starbucks customers keep writing me to say their bank accounts are being drained via the coffee giant’s popular mobile app, more than a year after I first reported the disturbing problem. Such a heist ruined Jenna Veeve Farag’s Christmas morning. “They were able to wipe out my checking account,” she [Keep reading]