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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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Gotchas / Consumer

Bob Sullivan's podcast projects

New podcast: Defending democracy (and us) from Big Tech

March 4, 2022 Bob Sullivan 0

As war rages in Ukraine, big technology companies are struggling to keep up. Thousands of small decisions are being made at breakneck speed. Think, for just a moment, about the overwhelming task of sifting through propaganda-spewing social media accounts. Make yourself a tech exec right now.  What’s free speech? What’s [Keep reading]

Gotchas / Consumer

Forced to Venmo at gunpoint; smartphone crime gets more violent, more tech-y

February 10, 2022 Bob Sullivan 0

A set of armed robbers who terrorized residents near Duke University recently are being called “tech-savvy” after they allegedly demanded their victims Venmo them money and wipe their smartphones — disabling anti-theft measures — before stealing the gadgets. In one case, a 28-year-old woman was robbed at gunpoint and forced [Keep reading]

Bob Sullivan's podcast projects

He stole her heart, then her identity then…was accused of a gruesome murder

November 22, 2021 Bob Sullivan 0

Hearing about an old flame can be…a strange feeling. Maybe it’s charming – you learn that the first girl you ever kissed on the lips, 20 years ago or so, just gave birth to twins  – or maybe it makes you a little mad – “They started dating ONE WEEK [Keep reading]

Gotchas / Consumer

Housing prices far outpace incomes — even in smaller U.S. cities now. Restless Project, the pandemic edition

November 5, 2021 Bob Sullivan 1

Americans are mad. They feel like they’re getting ripped off all the time — I’ve made a career chronicling this — but I don’t think they are quite sure who to be mad at. There’s a long list of culprits, but here’s one that’s often overlooked.  Even people with good [Keep reading]

Gotchas / Consumer

She donated to help a friend get a kidney; then, she was forced to make a ‘hostage’ video

November 2, 2021 Bob Sullivan 2

A California woman who thought she was helping an old friend pay for a kidney transplant has been caught up in an Instagram hacking scheme with a nightmarish twist —  criminals drained her bank account via Zelle and then forced her to make a hostage-style video endorsing a get-rich-quick scheme in [Keep reading]

Cybercrime / Privacy

Instagram account takeover hacks on the rise, ID theft organization says

October 28, 2021 Bob Sullivan 1

Consumers are reporting a recent rise in Instagram account hack attempts, according to the Identity Theft Resource Center (ITRC). Victims find they are locked out of their accounts, and criminals are using these stolen Instas to set other digital traps. A hijacked account can be used to message followers and [Keep reading]

Gotchas / Consumer

Fix Facebook now: Let users opt-out of its addictive algorithm

October 5, 2021 Bob Sullivan 0

It’s the news feed, stupid. The algorithm. You’re probably going to read 1,000 things about Tuesday’s Facebook whistleblower hearing, so I won’t belabor the discussion. I have just one point I’d like to drive home. But first– I will say I’m sad that, after all this time, journalists from all [Keep reading]

Gotchas / Consumer

Flight 93 memorial: ‘Is this all there is?’ — a story of grief transformed

September 9, 2021 Bob Sullivan 0

Early September always fills me with a strange kind of dread. There’s a flood of horrid memories jumbled together with admiration and wonder for all the love and courage that each 9-11 anniversary churns up.  I find the Tribute in Light over the World Trade Center a hauntingly beautiful, irresistible [Keep reading]

Cybercrime / Privacy

Facebook earns billions from scam ads, lawsuit alleges

September 7, 2021 Bob Sullivan 4

Facebook profits from advertisements it knows, or should know, are fraudulent, a federal lawsuit filed in  California alleges. The social media giant makes it easy for criminals to target consumers who are not only likely to click on certain kinds of ads, but also likely to follow through with purchases, [Keep reading]

Gotchas / Consumer

It’s time to apply some people science to the vaccine hesitancy problem

August 11, 2021 Bob Sullivan 0

For many decades, economists wandered around in the dark, confused that their elegant formulas about consumer behavior failed again and again. They’d yell at their calculations in dark rooms, frustrated that people didn’t actually move through the world as rational actors, like the data they fed into those formulas.  Then [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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