How big is Home Depot hack? We’re still waiting for official word, but….

Click for more from Home Depot
Click for more from Home Depot

Just how big is the Home Depot credit card heist?  We still don’t know. Brian Krebs is reading tea leaves that suggest it is huge, impacting all Home Depot retail stores, the company is asking for patience. I just received a fresh statement from the firm which says it has hired Symantec and FishNet to do forensics, and it promises to offer free credit monitoring to impacts consumers, but otherwise contains no news.  Here’s the full statement:

Our forensics and security teams have been working around the clock since we first became aware of a potential breach Tuesday morning, working with leading IT security firms, including Symantec and FishNet Security, in that regard. There is no higher priority for us at this time than to rapidly gather the facts so that we can provide answers to our customers. We know these types of incidents can cause frustration and concern and we apologize for that.

It’s important to note that in the event we determine there has been a data breach, our customers will not be responsible for any possible fraudulent charges. The financial institution that issued the card or Home Depot are responsible for those charges. 

We will also offer free identity protection services, including credit monitoring, to any potentially impacted customers. 

Customers should closely monitor their accounts and reach out to their card issuer should they notice any unusual activity.

Krebs says he’s downloaded batches of stolen cards which map to zip codes from virtually all Home Depot stores.  So it doesn’t look good.

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About Bob Sullivan 1700 Articles
BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.