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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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Personal

My baby is 1 year old, and I couldn’t be prouder

September 22, 2014 Bob Sullivan 0

Happy birthday! I’m one year old. Well, this site is one year old. After almost 20 years working in the NBC/MSNBC universe, I struck out on my own last year, with great trepidation.  The Red Tape Chronicles became BobSullivan.net. Honestly, I was worried that nobody (outside my mom) would follow [Keep reading]

Cybercrime / Privacy

New alleged scam begins when victims find money deposited into checking account

September 22, 2014 Bob Sullivan 0

A new, brazen fraud begins with a twist: Instead of losing money, consumers get money, which is unexpectedly deposited into their checking account. But the surprise windfall turns into a big headache, and even bigger bills, the CFPB says in a lawsuit disclosed Wednesday. The cash comes from a payday lender owned [Keep reading]

Gotchas / Consumer

Food, water, shelter, and … protection from debt collectors

September 22, 2014 Bob Sullivan 0

The Samaritan Center in Jefferson City, Missouri cares for the poor by providing groceries, free medical and dental care, Christmas gifts and Halloween costumes for kids….and lawyers to fight off debt collectors. It might seem strange that what started as a food bank for that state’s capital city has turned into a [Keep reading]

No Picture
Cybercrime / Privacy

Home Depot says 56 million account numbers compromised

September 18, 2014 Bob Sullivan 0

Home Depot announced Thursday afternoon that hackers who stole data from the chain managed to steal 56 million credit and debit card account numbers before they were discovered.  The criminals used never-before-seen, custom-made malware, the firm said in a statement.  It’s now completed cleaning the malicious software from its systems, [Keep reading]

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The Restless Project

So restless, you can’t stop emailing after midnight. How bad is that?

September 18, 2014 Bob Sullivan 0

It’s the definition of Restless: Working well into the night, past midnight. Americans have strange work habits. Roughly 1 in 4 puts in at least a few hours between 10 p.m. and 6 a.m. on a regular basis, according to a paper titled “Long Workweeks and Strange Hours,” published this [Keep reading]

The Restless Project

The Scottish Independence vote: Is the U.S. next?

September 17, 2014 Bob Sullivan 0

The U.S. isn’t the U.K. North Dakota is definitely not Scotland, though the oil fields of both create a certain parallel. Still, as world attention turns to its former ruling empire on Thursday, every American should perk up their ears and their imaginations.  Could that be us? If the stories [Keep reading]

The Restless Project

The Great Delay: Will I have to live with a roommate forever?

September 17, 2014 Bob Sullivan 0

“What is making me ‘restless’ is that I ‘should’ be able to live on my own. I hate the idea of the very real possibility that I may be 30 and still living with a roommate because I cannot afford to rent by myself.” In The Restless Project, I am [Keep reading]

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The Restless Project

U.S. well-being ranks below Panama, Sweden, Uruguay…

September 16, 2014 Bob Sullivan 0

Here’s another reason you might feel a slight unease, or restlessness – the topic I am exploring in depth right now. People who live in the U.S. enjoy a standard of well-being that is below that of countries like Panama, Canada, Denmark, and Brazil, according to a new survey published [Keep reading]

Uncategorized

Insulting customers good for sales? Maybe for those poor HENRYs

September 16, 2014 Bob Sullivan 0

(A version of this story first appeared on CNBC.com, where I am a contributor.  See a collection of mys stories on CNBC) If you plan on splurging for a pricey handbag, watch, or pair of shoes this fall, prepare to be insulted. Marketing professor Morgan Ward is pretty sure about [Keep reading]

Cybercrime / Privacy

Why should Big Data have more right to privacy than people?

September 15, 2014 Bob Sullivan 0

WASHINGTON D.C. — What if we treated data with the same scrutiny as people?  When a consumer applies for a loan or a job, firms uses massive databases and can consider thousands of data points when they assess the integrity of that person. But what if consumers could, in equal [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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