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THE RED TAPE CHRONICLES

Technology has hidden side effects -- we reveal them here

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The Restless Project

U.S. well-being ranks below Panama, Sweden, Uruguay…

September 16, 2014 Bob Sullivan 0

Here’s another reason you might feel a slight unease, or restlessness – the topic I am exploring in depth right now. People who live in the U.S. enjoy a standard of well-being that is below that of countries like Panama, Canada, Denmark, and Brazil, according to a new survey published [Keep reading]

Uncategorized

Insulting customers good for sales? Maybe for those poor HENRYs

September 16, 2014 Bob Sullivan 0

(A version of this story first appeared on CNBC.com, where I am a contributor.  See a collection of mys stories on CNBC) If you plan on splurging for a pricey handbag, watch, or pair of shoes this fall, prepare to be insulted. Marketing professor Morgan Ward is pretty sure about [Keep reading]

Cybercrime / Privacy

Why should Big Data have more right to privacy than people?

September 15, 2014 Bob Sullivan 0

WASHINGTON D.C. — What if we treated data with the same scrutiny as people?  When a consumer applies for a loan or a job, firms uses massive databases and can consider thousands of data points when they assess the integrity of that person. But what if consumers could, in equal [Keep reading]

Cybercrime / Privacy

One man, one bike ride, and a lot of hacked networks

September 11, 2014 Bob Sullivan 0

I was on the TODAY show this morning and didn’t even know it.  Neat!  it was taped months ago, but better late than never.  The tips and topics are all still relevant, maybe moreso in the post Home-Depot world. Would you walk into a coffee shop wearing a sign with [Keep reading]

Gotchas / Consumer

The debt collectors won’t stop … calling the wrong number

September 11, 2014 Bob Sullivan 0

The phone calls just won’t stop. They begin 8:31 a.m. and end at 8:29 p.m. Alicia Figluizzi has been hounded by debt collectors for months. And every interruption, every menacing call, is a call for the wrong person. Those who call are looking for a woman named “Shaunda.” The calls [Keep reading]

Cybercrime / Privacy

Home Depot hack leading to ATM cash thefts; the case against debit cards

September 9, 2014 Bob Sullivan 0

Credit or debit? The answer is credit. Always, whenever possible. And by credit, I mean put away that piece of plastic you can use to get money at the ATM and pull out your credit card. We’re about to find out why this is so important.  Criminals are using debit [Keep reading]

Cybercrime / Privacy

Dozens of state AGs ask: Why can’t telecoms use tech to stop robocalls?

September 9, 2014 Bob Sullivan 0

If technology exists that could stop scammy robocalls before they pester and cheat Americans, why don’t phone companies use it?  That’s the crux of a letter sent today by 38 state attorneys general to the Federal Communications Commission. Software with names like NoMoRobo, Call Control, and Telemarketing Guard is capable of [Keep reading]

The Restless Project

Can’t get by on $60k, $80k, or even $100k per year? Tell me how the costs add up

September 8, 2014 Bob Sullivan 0

Do you struggle to live on $60,000 per year? Or $80,000? Or even $100,000? Well, I know a lot of people who can’t understand how that’s possible.  This is your chance to explain it to them. Send me your budget, and explain how it all adds up, at Bob at [Keep reading]

Cybercrime / Privacy

Home Depot confirms credit card hack; shoppers from April-present impacted

September 8, 2014 Bob Sullivan 0

Home Depot shoppers, check your credit card bills. The home improvement giant confirmed Monday it was hit by credit card hackers. While information is still scarce, it’s clear the hack will have a huge footprint. Here’s the relevant part of the firm’s statement: “Last Tuesday, September 2, we disclosed that [Keep reading]

Cybercrime / Privacy

‘Video, or it never happened!’ – Ray Rice, and the NFL’s horrible, awful message

September 8, 2014 Bob Sullivan 0

There is a long, long, history of tragedy around not believing victims of domestic violence. I could pick a million data points, but one should suffice: Here is testimony from a woman named Amy Castillo who couldn’t get a protective order against her estranged husband even after he threatened to [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

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