The Utah Couple who were “fined” $3,500 for writing a negative comment online about a small online merchant named KlearGear.com has formally threatened to sue the firm, and is asking for $75,000 to avoid litigation. Consumer advocacy group Public Citizen is representing the couple, John and Jen Palmer of Layton, [Keep reading]
UPDATED with statement from Solavei, below. Discount mobile service and multi-level marketer Solavei has cut its mid-level smartphone data plan in half, raising the ire of some users who traditionally have been both loyal and aggressive promoters of the service. Solavei subscribers who now pay $49 per month for 4 [Keep reading]
Consider this how infomericals work, part II. If you missed part I, click here, then come back. When infomercials sell products, the director’s goal is to make the thing look bigger, stronger, brighter, or otherwise more appealing than it really is. When they sell programs, like weight loss or strengthening [Keep reading]
Doing some research for a story about the psychology of Black Friday, I found this nugget on the National Retail Federation’s website. “NRF offices will be closed Friday, November 29.” It goes on to say that reporters can still get in touch with media relations folks, but only between 9 [Keep reading]
It can feel like the ultimate Gotcha. You give a bank your money for safe keeping, and seemingly just because it’s sitting there, your bank helps itself to a handful of your cash. Your balance dips below $5,000 for one day? That’ll cost $25. You buy a hamburger at the [Keep reading]
You can’t buy happiness, but you can save for it, according to a new survey. I think it’s obvious that people enjoy getting free things. People always take part in online surveys and giveaways in a way to win gift cards and free things. But a new survey has suggested [Keep reading]
A small but sizable minority of employers in the most conservative regions of the country use online search tools to screen out job applicants based on religion, a practice that is likely illegal, according to a study published Wednesday by Carnegie Mellon University. The study also found no evidence of [Keep reading]
I’m a big believer in knowing the enemy. It’s the only way to mount a proper challenge when conflict arises. So one of my favorite guilty pleasures is to meander through the world of those who conspire to take our money. There’s no better place to meander than late-night TV. [Keep reading]
It’s stunning that just as Microsoft is emerging from a decades-long mistake in how it manages employees, Yahoo is voluntarily diving into the same rat hole. When, oh when, will U.S. corporations stop using 18th Century techniques for managing workers? And when with HR departments stop getting fooled into paying [Keep reading]
Angry about that $3,500 “fine” levied against a woman who wrote a negative review against a company? You should really be angry at America’s credit bureaus. Here’s why. You probably saw the story last week about a couple that was hit with a $3,500 “fine” for writing a negative review about [Keep reading]
Bob Sullivan