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Cybercrime / Privacy

Smartphone hijacking hits the big time; how to protect yourself

October 24, 2019 Bob Sullivan 1

It was a shock in August when Twitter CEO Jack Dorsey’s Twitter account started sending out racist Tweets.  He’d been hacked, of course, but perhaps the biggest shock of all was how easy it was — @Jack was the victim of simple SIM card swapping. SIM “hacking” isn’t new — [Keep reading]

Bob Sullivan's podcast projects

So Bob minisode: Is Alexa listening to my conversations?

October 22, 2019 Bob Sullivan 3

You get a free Amazon Echo Dot — a gift from a friend, or a company.  Should you plug it in? Or will Alexa listen to your conversations? This is the latest question we received at the So, Bob podcast. Actually, it was a bit more nuanced than that.  A [Keep reading]

Bob Sullivan's podcast projects

So, Bob: The Gretchen Rubin interview on tech and happiness

October 10, 2019 Bob Sullivan 0

Is tech hacking your happiness?  And can you reverse that — can tech help make you happier? These are the questions Alia and I explore with Gretchen Rubin, author of The Happiness Project and numerous other best sellers. People pay good money to hear Gretchen dispense her special kind of [Keep reading]

Bob Sullivan's podcast projects

So, Bob podcast — We’re back for season 2

October 1, 2019 Bob Sullivan 0

The So, Bob podcast preaches taking control of your tech — rather than letting tech control you.  So as software developers might say, we ate our own dog food and took a decent break after season one’s last episode in July. But The So, Bob podcast is back starting on [Keep reading]

Gotchas / Consumer

What’s in your wallet? A lot less interest, unless you notice this one word…

October 1, 2019 Bob Sullivan 2

Turns out, Capital One is in fact anything but a-typical. Unless you are dead, you’ve seen the ads on TV for Capital One. A coffee shop in a bank?  Capital One is anything but typical, we are told. And then the actor (Jeremy Brandt) tells us, over  and over, “One [Keep reading]

Gotchas / Consumer

BofA ate my debit card, then tried to charge me $5 for a replacement – 90 minutes later, I got my $5 back. Did I win?

September 17, 2019 Bob Sullivan 4

Bank of America recently destroyed my debit card, then tried to charge me $5 for a replacement. Really! Worse still, it took about 30 minutes on the phone for me to get that $5 replacement fee waived, something no rational person would do — heck, that’s less than minimum wage [Keep reading]

Barstool MBA

He’s helped build 1,500 Irish pubs around the world. Can you export good craic? — A Barstool MBA excerpt

September 16, 2019 Bob Sullivan 0

Pubs that failed to notice the changing times found themselves on death’s door. Or they found themselves at Mel McNally’s doorstep.  We met Mel in chapter 1. Remember when we began the book with my discovery that Irish pubs are dead, or at least dying? Well, you can’t really tell [Keep reading]

Cybercrime / Privacy

Two great new speakers just added to ‘Meet the Hackers’ seminar in D.C. on Oct. 14

September 16, 2019 Bob Sullivan 0

We just added Chloe Autio of Intel and Randy Sabett at Cooley will now join an already great lineup of experts I’ll be hosting in DC next month.  If you are in the DC area, or can be, please consider joining in this important conversation. It’s time for hackers and [Keep reading]

Barstool MBA

‘Suicide by cop’ — sometimes, bartenders should quit, but they can’t. This owner knows what to do — Barstool MBA excerpt

September 16, 2019 Bob Sullivan 0

Niall Moran owns three New York City bars, and at 52, he’s worked nearly 40 years in the business. Before opening Niall’s in 2007, he had spent several years opening new locations for Smith and Wollensky’s, and before that, he spent decades working in the front and back of the [Keep reading]

Barstool MBA

Barstool MBA Excerpt: Dogs, local brews, and mini-golf — the recipe for raging success at Flatstick Pub

September 10, 2019 Bob Sullivan 1

This is excerpt 2 of The Barstool MBA: Why Running a Bar Beats Running to Business School. Click here to read Excerpt 1. Five years ago, Sam Largent couldn’t get landlords to return his calls. Today, developers of America’s most valuable real estate are begging him to be a part [Keep reading]

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About me

BOB SULLIVAN is a veteran journalist and the author of four books, including the 2008 New York Times Best-Seller, Gotcha Capitalism, and the 2010 New York Times Best Seller, Stop Getting Ripped Off! His latest, The Plateau Effect, was published in 2013, and as a paperback, called Getting Unstuck in 2014. He has won the Society of Professional Journalists prestigious Public Service award, a Peabody award, and The Consumer Federation of America Betty Furness award, and been given Consumer Action’s Consumer Excellence Award.

Bob Sullivan

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