Penny Williams watches her bills very closely, so she noticed right away when her CenturyLink high-speed Internet bill rose mysteriously by $1.88. A glance at the paperwork revealed two new fees accounted for the difference, but the listed explanation didn’t make much sense. One line of the bill included the [Keep reading]
A Mother’s heart has to be big, and endure many things, but among the most painful — seeing your young adult child thrash about, unable to find a clear path to happiness. Jobs aren’t everything, of course, but the 20s are all about finding satisfying work that pays the bills [Keep reading]
It’s time to take the issue of passenger airplane turbulence and injuries seriously. It’s time to require more choppy air data from the airlines — right now, they provide essentially none. And it’s time you simply kept your seat belt on every moment you are in the air. For the [Keep reading]
I was lucky enough to attend Jazzfest in New Orleans this week. If you’ve never been, put it on your bucket list. The big acts are great, but the smaller stages full of jazz and blues history are where it’s at. Learned all about Swamp Pop, thanks to Warren Storm, [Keep reading]
“I support them and give them food, and clothes, and cars, and houses. Who gives it to them? Does someone else give it to them? … Who makes the game? Do I make the game, or do they make the game? Is there 30 owners that created the league?” By [Keep reading]
Corporations behave in miserable ways these days. A nasty combination of Quarter-by-quarter thinking, executive-worker pay gap, and the distance between owner and consumer are largely to blame. (When the local butcher screwed you, you could ruin his reputation. When a multi-national corporation screws you, who cares?) But as I often [Keep reading]
Something has gone horribly wrong with AOL email, and here’s what you need to know. 1) If you get an email from an AOL.com email address, treat it as toxic – even if it appears to comes from a friend. 2) If you have, or had, and AOL email account, [Keep reading]
In case you missed it during the holiday weekend, a set of consumers’ rights were killed off and then rose from the dead, all in the span of about three days. While consumer advocates are declaring victory over the Cheerios fine print incident, there’s a bigger story you are probably [Keep reading]
General Mills on Saturday reversed changes it recently made to terms and conditions that would have limited consumers’ ability to file lawsuits against the firm. The move comes after a week of pounding in the public marketplace, which served a slice of humble pie to the firm and served as [Keep reading]
General Mills did the predictable thing today and, after refusing to answer questions from The New York Times, wrote a blog post criticizing the paper for getting the Cheerios story wrong yesterday. Feel free to believe the firm — and every other corporation — which tries to say that forcing [Keep reading]
Bob Sullivan